avast 7 problem

[Lisandro]

I suggest an installation from scratch:

1. Download the latest version of avast! Uninstall Utility and save it.
2. Download the latest avast! version and save it.
3. Uninstall avast from Control Panel (if possible). If, for any reason, you can't run it, try booting in Safe Mode and doing it from there. Anyway, boot after that.
4. Run the avast! Uninstall Utility saved on 1 in Safe Mode. Boot after you've run it. Repeat this for any major avast! version you have ever installed/upgraded in your computer.
5. Install avast! using the setup saved on 2. Boot.
6. Register your free copy or add the license key for Pro. Or even upgrade your key from old versions.
7. Check and post the results. If, for any reason, you did not solve, try doing the step 3 in Safe Mode anyway.

[avadas.de]

Hi Tech,

thanks for the instructions, but that doesn't work. At least we have some confirmed cases of this problem, where a clean reinstall didn't work.

Since the translated version of the problem solution in the German avast! community forums isn't that perfect, I am going to describe them here again:

1) In the avast! user interface go to -> Settings -> Troubleshooting -> and uncheck "Disable avast! self-defense module"
2) Search for the avast5.ini file using Windows search, open it and change the parameter ShowSetupOutro under the [Common] section from 1 to 0.
3) Enable the self-defense module.
4) Reboot

Problem should be solved.
 

[Lisandro]

Sorry avast.de and thanks for your clarification.