Author Topic: Recurring System Crashes - Driver Problem??  (Read 1874 times)

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blakerush

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Recurring System Crashes - Driver Problem??
« on: July 06, 2012, 09:16:00 PM »
Earlier this week, I performing an Avast update upon being prompted to do so and which required a rootkit boot scan upon restart.

Ever since then, my computer has crashed 3 times, and the Microsoft errort report indicates it has something to do with drivers.

My Avast virus chest shows that isolated a suspcious file "cercsr6.sys" which was at the following location: "C:\WINDOWS\system32\drivers".

After each crash, the blue screen provides the following technical information:

Stop: 0x0000008E (0xc0000005, 0xBF3D81BB, 0xA5DC9798, 0x00000000)

1gxpdx3d.DLL - Address BF3D81BB base at BF322000, Datestamp 4a689dc4

I am currently running Windows XP, Avast 7.0.1456

Can anyone help me? I have no idea how to address driver issues. Did Avast isolate a driver into the virus chest that it shouldn't have?

Offline Pondus

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Re: Recurring System Crashes - Driver Problem??
« Reply #1 on: July 06, 2012, 09:30:12 PM »
search the forum for "cercsr6.sys" and you should find some info

blakerush

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Re: Recurring System Crashes - Driver Problem??
« Reply #2 on: July 07, 2012, 12:51:20 AM »
Ok, So I take it that it is a F/P.

How do I restore the file from the virus chest? When I right-click on the file in the virus chest, the restore option is not permitted for me.

Offline Pondus

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Re: Recurring System Crashes - Driver Problem??
« Reply #3 on: July 07, 2012, 01:01:57 AM »
strange ?    ???