My god, black screen of death.

[Cako]

This happened in Avast 7.0.1407, after a day, and i have updated from the interface of avast, it gave a black screen and did not load the windows 7 after the welcome screen.
I had to get into safe mode and use System Restore to reload windows.
then I went back into safe mode to uninstall avast 7 with the avast uninstaller.
I installed 7 again, let's see if the problem happens again.

[Arsh de Grand]

 for you your problem . first add your system info by avast's new feature in  maintenance -> support then tick -> basic info , log files and minidumps and upload it umm http://www.mediafire.com/ is fast for file uploading and then post your mediafire link here !

[Gargamel360]

its called blue screen of death in short BSOD!

No, there is also a Black one.   Happens as he said after the "welcome" screen.  Sometimes you can wait it out, other times not, just Google something like "black screen at boot" for more on it.

[Arsh de Grand]

its called blue screen of death in short BSOD!

No, there is also a Black one.   Happens as he said after the "welcome" screen.  Sometimes you can wait it out, other times not, just Google something like "black screen at boot" for more on it.

really thats something new  let me get more info about it .

[Cako]

for you your problem . first add your system info by avast's new feature in  maintenance -> support then tick -> basic info , log files and minidumps and upload it umm http://www.mediafire.com/ is fast for file uploading and then post your mediafire link here !

thanks

[Cako]

my link with the file.
http://www.mediafire.com/?vpefw99zib2eid1

[Arsh de Grand]

my link with the file.
http://www.mediafire.com/?vpefw99zib2eid1

umm you mini dump have err

ZIP error: Couldn't create/open file (C:\ProgramData\AVAST Software\Avast\Support\SuportToolTmp\AvastUI.dmp)


try to make new file .
or upload dump file .
can be found in C -> windows -> MEMORY.DMP

[Cako]

my link with the file.
http://www.mediafire.com/?vpefw99zib2eid1

umm you mini dump have err

ZIP error: Couldn't create/open file (C:\ProgramData\AVAST Software\Avast\Support\SuportToolTmp\AvastUI.dmp)


try to make new file .
or upload dump file .
can be found in C -> windows -> MEMORY.DMP

this is another bug of avast, avast its creating the zip file with a bug, I can not unzip the file and can not even delete the zip file.
w7u 64bits.