Author Topic: Windows 2000 SP4 supported or not for Avast Free v7?  (Read 54714 times)

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Offline AntDude

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Re: Windows 2000 SP4 supported or not for Avast Free v7?
« Reply #30 on: March 08, 2012, 12:45:42 PM »
I see a newer version is out, so I tried again with it in my clean VM. I still get AvastUI.exe crashes. I do not see its task bar icon either. I do see avastsvc.exe and avasui.exe processes running in task manager. They are hogging CPU. :O

Its web page still shows nothing about W2K. :(
« Last Edit: March 08, 2012, 01:08:02 PM by AntDude »

Offline lukas.hasik

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Re: Windows 2000 SP4 supported or not for Avast Free v7?
« Reply #31 on: March 08, 2012, 09:42:09 PM »
hi, would it be possible to get a mdmp file from the avastUI crash? It should be in avast directory.
Quality is also a feature.

Offline laboyae

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Re: Windows 2000 SP4 supported or not for Avast Free v7?
« Reply #32 on: March 08, 2012, 10:55:16 PM »
Hallo c64,
how did you install V7:

1. over the GUI?
2. clean install?

I simply updated the software from version 6 to 7, over the GUI.

me too, but I am having problem sometimes when I save something in Excel (it happens since I was using Ver. 6).

Offline NON

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Re: Windows 2000 SP4 supported or not for Avast Free v7?
« Reply #33 on: March 09, 2012, 04:14:44 PM »
hi, would it be possible to get a mdmp file from the avastUI crash? It should be in avast directory.
Lukas, could Dr. Watson's memory dump work?
With my VM test avastUI.exe crashed just after installation, but not after reboot.
And there is no mdmp file on avast directory, only Dr. Watson's one (user.dmp and drwtsn32.log).
Main: Win10 Pro 21H2 64bit / Core i5-7400 3.0GHz / 16GB RAM / Avast 21 Premium Beta(Icarus) / Comodo Firewall (testing again)
Mobile: Win10 Pro 21H1 64bit / Core i5-3340M 2.7GHz / 8GB RAM / Avast 21 Free / Windows Firewall Control

Avast の設定について解説しています。よろしければご覧ください。

Offline igor

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Re: Windows 2000 SP4 supported or not for Avast Free v7?
« Reply #34 on: March 09, 2012, 06:38:32 PM »
user.dmp is worth trying, maybe it can reveal something.

Offline =SKY=

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Re: Windows 2000 SP4 supported or not for Avast Free v7?
« Reply #35 on: March 09, 2012, 08:16:29 PM »
I see a newer version is out, so I tried again.....I do not see its task bar icon either. I do see avastsvc.exe and avasui.exe processes running in task manager.
+1 :'(

Same problems as before with 7.0.1426!!! :(

I haven't a .dmp-file, because I hadn't a crash or BSOD, but can I send you my setup.log? Perhaps it can help you to find the problem!

Where can I send it to?

« Last Edit: March 11, 2012, 12:07:07 PM by ~SKY~ »
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My oldest darling: W2k Pro SP4 & UR1 @ avast! Free Antivirus 8.0.1497 | Palemoon & K-Meleon [BOTH MODIFIED for W2k] |

Offline NON

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Re: Windows 2000 SP4 supported or not for Avast Free v7?
« Reply #36 on: March 10, 2012, 01:40:50 AM »
user.dmp is worth trying, maybe it can reveal something.
Uploaded dump file to the FTP.
Filename: NON_w2k_dump.7z

@~SKY~
Do you have .mdmp file at C:\Document and Settings\All Users\Application Data\AVAST Software\Avast\log\ ?
Main: Win10 Pro 21H2 64bit / Core i5-7400 3.0GHz / 16GB RAM / Avast 21 Premium Beta(Icarus) / Comodo Firewall (testing again)
Mobile: Win10 Pro 21H1 64bit / Core i5-3340M 2.7GHz / 8GB RAM / Avast 21 Free / Windows Firewall Control

Avast の設定について解説しています。よろしければご覧ください。

Offline =SKY=

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Re: Windows 2000 SP4 supported or not for Avast Free v7?
« Reply #37 on: March 10, 2012, 06:34:27 PM »
@~SKY~
Do you have .mdmp file at C:\Document and Settings\All Users\Application Data\AVAST Software\Avast\log\ ?
No, I haven't!
Because of this, maybe my setup.log could help, too...
Win10 Home [x64] 21H1 @ Windows Defender | FF ESR |
My oldest darling: W2k Pro SP4 & UR1 @ avast! Free Antivirus 8.0.1497 | Palemoon & K-Meleon [BOTH MODIFIED for W2k] |

Offline =SKY=

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Re: Windows 2000 SP4 supported or not for Avast Free v7?
« Reply #38 on: March 11, 2012, 12:09:26 PM »
@lukas.hasik

A few minutes ago I send you an E-Mail with my setup.log.

Perhaps it could help you to find a solution.
Win10 Home [x64] 21H1 @ Windows Defender | FF ESR |
My oldest darling: W2k Pro SP4 & UR1 @ avast! Free Antivirus 8.0.1497 | Palemoon & K-Meleon [BOTH MODIFIED for W2k] |

Offline igor

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Re: Windows 2000 SP4 supported or not for Avast Free v7?
« Reply #39 on: March 11, 2012, 10:43:34 PM »
I'm afraid setup.log is definitely of no use, it's completely unrelated.

I tried to check the NON's dump, but so far I've been unable to load it... my tools won't load this old format. :(

Offline igor

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Re: Windows 2000 SP4 supported or not for Avast Free v7?
« Reply #40 on: March 11, 2012, 11:49:27 PM »
The NON's dump seems to have something to do with some missing language tables (OS bug, it certainly shouldn't try to use them if it doesn't have them).
What are your regional settings (Windows language, Windows regional settings, avast! language)?
Thanks.
« Last Edit: March 11, 2012, 11:57:13 PM by igor »

Offline NON

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Re: Windows 2000 SP4 supported or not for Avast Free v7?
« Reply #41 on: March 12, 2012, 06:59:22 AM »
The NON's dump seems to have something to do with some missing language tables (OS bug, it certainly shouldn't try to use them if it doesn't have them).
What are your regional settings (Windows language, Windows regional settings, avast! language)?
Thanks.
Thanks for checking.

Windows language: Japanese
Windows regional settings (locale): Japanese
Windows regional settings (System language): Japanese (default) / Western Europe and U.S.A.
avast! language: Japanese (in use) / English (additionally installed)

W2k has "Illegal Character"(Mojibake)  issue with avast! Japanese and some other multi-language software, so we have to install some additional registry entry (fontlink) to avoid that.
Registry data is attached (user-made, not official).
Other windows settings are all default value.

Edit: typo
« Last Edit: March 12, 2012, 07:05:52 AM by NON »
Main: Win10 Pro 21H2 64bit / Core i5-7400 3.0GHz / 16GB RAM / Avast 21 Premium Beta(Icarus) / Comodo Firewall (testing again)
Mobile: Win10 Pro 21H1 64bit / Core i5-3340M 2.7GHz / 8GB RAM / Avast 21 Free / Windows Firewall Control

Avast の設定について解説しています。よろしければご覧ください。

Offline =SKY=

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Re: Windows 2000 SP4 supported or not for Avast Free v7?
« Reply #42 on: March 12, 2012, 07:33:57 PM »
I'm afraid setup.log is definitely of no use, it's completely unrelated.
Oh sh*t! >:(
Thanks for the explanation, Igor.
Win10 Home [x64] 21H1 @ Windows Defender | FF ESR |
My oldest darling: W2k Pro SP4 & UR1 @ avast! Free Antivirus 8.0.1497 | Palemoon & K-Meleon [BOTH MODIFIED for W2k] |

Offline laboyae

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Re: Windows 2000 SP4 supported or not for Avast Free v7?
« Reply #43 on: March 12, 2012, 09:02:04 PM »
I have some dump files too, and just uploaded to the ftp://ftp.avast.com/incoming/.. please take a look, thanks.
« Last Edit: March 12, 2012, 09:22:44 PM by laboyae »

Offline =SKY=

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Re: Windows 2000 SP4 supported or not for Avast Free v7?
« Reply #44 on: March 15, 2012, 12:21:10 PM »
Does anybody know, if there are any news about fixing the problems with W2k? :'(
Win10 Home [x64] 21H1 @ Windows Defender | FF ESR |
My oldest darling: W2k Pro SP4 & UR1 @ avast! Free Antivirus 8.0.1497 | Palemoon & K-Meleon [BOTH MODIFIED for W2k] |