Author Topic: Can't Install Or Update  (Read 13549 times)

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Offline Lisandro

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Re: Can't Install Or Update
« Reply #15 on: February 27, 2012, 09:00:03 PM »
Thanks again!!!!
Is there a way to get the "Talk Like A Pirate" Version for my new computer????
I got that version on my old computer and kept it that way because I liked it instead
of going back to the normal version.
Won't it work if you download the sound/audio package and install it again?
The best things in life are free.

Offline grog1961

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Re: Can't Install Or Update
« Reply #16 on: February 27, 2012, 09:10:08 PM »
Well, that was installed with one of the updates (I don't know how long ago).
It was in honor of "Talk Like A Pirate Day" but I don't know what day that was.

Offline sedina

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Re: Can't Install Or Update
« Reply #17 on: February 28, 2012, 01:21:03 AM »

Offline grog1961

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Re: Can't Install Or Update
« Reply #18 on: February 28, 2012, 01:39:32 AM »
I get the following message when I run the fix program:
Your avast! Installation doesn't seem to have the problem this fix is supposed to solve (code: 11).
What am I suppose to do now????

Offline DavidR

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Re: Can't Install Or Update
« Reply #19 on: February 28, 2012, 01:42:56 AM »
Well if you don't have the condition that the fix repairs, then you should be able to do a manual update - can you do a manual update ?
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Offline grog1961

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Re: Can't Install Or Update
« Reply #20 on: February 28, 2012, 01:47:24 AM »
Sorry but I still can't!!!!
I'm going to be setting up my new computer in a few days but I still want updated protection until then.

Offline DavidR

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Re: Can't Install Or Update
« Reply #21 on: February 28, 2012, 01:56:57 AM »
What happens if you -  Try a repair of avast ?
XP - Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button and scroll down to Repair, click next and follow.

Vista, win7 - Control Panel, Programs & Features, uninstall a program, select 'avast! Anti-Virus,' click the Change/Remove button and scroll down to Repair, click next and follow.

You may need to reboot after the repair.

Report any errors if any when you do the repair.
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Offline grog1961

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Re: Can't Install Or Update
« Reply #22 on: February 28, 2012, 02:08:38 AM »
There is no repair option. I get the attached when I click on ADD/REMOVE:

Offline iroc9555

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Re: Can't Install Or Update
« Reply #23 on: February 28, 2012, 02:12:55 AM »
Hernan.
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Offline grog1961

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Re: Can't Install Or Update
« Reply #24 on: February 28, 2012, 02:23:42 AM »
I get the following message when trying to run this fix:
Your avast! Installation doesn't seem to have the problem this fix is
supposed to solve (code:11).
I'm getting ready to setup my new computer in the next few days but I still need protection
for the moment on this one.
My last definition update was 120226-2 and my program is still at 6.0.1367.

Offline DavidR

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Re: Can't Install Or Update
« Reply #25 on: February 28, 2012, 02:43:27 AM »
There is no repair option. I get the attached when I click on ADD/REMOVE:

I think you are going to have to do a clean install and may be quicker in the long run.

- if you want to retain avast6 you need to have saved the installation file or get a copy from filehippo.com, use the Mirror site yo download the last version of avast6 as their main site has the wrong link (it is also for avast7).

This is if you want to install avast7:
- Download the latest version of avast, 7.0.1407 http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe and save it to your HDD, somewhere you can find it again (if you didn't save your last download). Use that when you reinstall.

- Download the avast! Uninstall Utility, aswClear.exe find it here and save it to your HDD (it has uninstall tools for 5.x, 6.0.x and 7.0.x).
  • 1. Now uninstall avast! (using add remove programs, if you can't do that, very likely, start from the next step), reboot.
  • 2. run the avast! Uninstall Utility from safe mode, first for 6.x if previously installed and then for 7.0, once complete reboot into normal mode.
  • 3. install the latest version, reboot.
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Offline grog1961

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Re: Can't Install Or Update
« Reply #26 on: February 28, 2012, 02:49:03 AM »
Thanks again!!!!
It's really strange that I never had a problem with Advast until now.  :'(
At least if I do a clean install on the old computer I can see if I have any problems
with Avast 7.
If I do I don't think I will install it on my new computer.

Offline DavidR

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Re: Can't Install Or Update
« Reply #27 on: February 28, 2012, 03:23:32 AM »
You're welcome.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.9.2494 (build 21.9.6698.703) UI 1.0.672/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline grog1961

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Re: Can't Install Or Update
« Reply #28 on: February 28, 2012, 05:24:04 AM »
Got Avast 7 up and running.  :)
Had to use the Aswclear program route to remove the old Avast.
My brother is paranoid now since Avast had this problem and he isn't
sure if he wants this installed on my new computer.
How luckily is a problem going to happen again????

Offline DavidR

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Re: Can't Install Or Update
« Reply #29 on: February 28, 2012, 02:04:43 PM »
No one can say or guarantee nothing would ever happen again and that is the same across the board for all AVs at some point in time they all get a bump in the road.

For me in very close to 8 years use of avast, those bumps have been few and far between and some problems simply don't present themselves as not all would be effected.

I have been using Outpost Firewall for even longer than avast and that too has had its fair share of bumps in the road over the years, but I'm still using that too as it is a fine program.

If you jump ship on any security based software after any hiccup you won't stay with one very long and get very familiar with it.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.9.2494 (build 21.9.6698.703) UI 1.0.672/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security