[Avast 7] Mail Shield won't start

[CraigB]

Danny96, thanks for the edit, I was a little surprised that the fix did not help for you.
Lukas.

I think he originally posted before running the fix.

Is this fix worth running even if there are no noticable problems Lukas?

[lukor]

If posted before fix, that it has no value.

This fix only installs aswrdr driver, if it was not installed correctly. Works only on Windows7, where the problem is found - or more precisely it *SHOULD NOT* be run on other system. Also, if you don't see such problems (e.g. Mail Shield is started, Web Shield shows scanned URL) there is no point of running the fix - it won't do a thing.

[CraigB]

No worries, thanks for the reply 

[bazzilic]

So there wili be an update to fix that available via autoupdate? I don't need to fix that immediately but I don't want my current avast installation to be corrupted in any way.

[lukor]

I don't understand the question. Is your avast installation corrupted?

[bazzilic]

I mean the mail shield not starting. As far as I understood from discussion it is caused by v6 uninstall and v7 install done slightly incorrect so that some v6 files were left and v7 did not overwrite them and thus I think it's legit to call my current v7 installation corrupted.

So the question was if this issue is going to be fixed by updates available via autoupdate?

[lukor]

We will fix it in the next build, for now, please use the following .reg file to import the missing settings into the registry.

[bazzilic]

Yes, thank you, I've read it already when you first posted this. I did not understand what the "next build" stands for. So I'll repeat my question once more - will it be available via autoupdate?

Answer "yes" or "no" would suffice.

[lukor]

Yes. autoupdate updates to the next build.

[Dreamchick]

Lukor,

Like everyone else, I had the no update issue.  Uninstall and re-install in safe mode worked but left the mail shield unable to start.  Your link and reg fix worked like a charm.  All is well with 7 now and the auto updated worked this morning as well.  Many thanks!

[lukor]

Thanks Dreamchick for the info.

[bazzilic]

Thanks for the information, lukor!

[slonje]

thankyou Lukor, after auto update my system was lagging very slow, I did a clear then manual install but mailshield could not turn on.... but the registry fix worked! and mail shield now displays as working i.e. system fully protected.

I do have some questions though. I use online email services only via firefox browser (no outlook or anything like that on my netbook). Does the mailshield have any benefit for me, or can it be disabled to free up resources (and if so, is it possible to do this without invoking a permanent alert exclamation on the tray icon - which if I ignore might hide other problem alerts if they occur. Hope this makes sense.

my spec
windows 7 Starter, 1gb ram, dell netbook, starving student

[lukor]

slonje, if you never use mail clients on your computer, mail shield (and spam shield as well) will not do you any good. It would never be trigered. It might be in effect only randomly, while some other apps you use conect via mail protocols.

If you choose to turn it off, go to settings / status bar and deactivate MailShield monitoring. This will hide the exclamation point from the notification area icon.

[slonje]

Thanks for clarifying that mailshield question for me, much appreciated