I just downloaded the fix, the second computer I clicked to run the fix on, gave a message to say that the problem has now been fixed, and did I still want to run the fix. I clicked no.
I guess avast has fixed the issue without having to download the fix???
The tool is the fix, there's no additional download (unless you're on version 6 and choose to update to version 7).
Sorry I'm not being very clear explaining what I meant.
From the first post of this thread:
Hi all,
if you have problems with "hung" updates in your avast! installations, please use this tool:
http://public.avast.com/supp/FixUpdate.exe
I had a problem where updates "hung" when clicking for updates in the avast program. On two computers.
I downloaded and ran this fix on one of them. It solved the problem.
I downloaded the fix on the other computer.
I double clicked the icon where it had saved to run it.
A box appeared which says "do you want to run this file?" I clicked run.
A very small gray box appeared that said the problem has now been fixed and did I still want to run the fix?
I clicked No.
I opened the avast program screen and clicked to update the program and definintions.
Avast updated as normal.
The first three steps were as normal, (same on both computers) the small gray box, saying that the problem has been fixed and asking if I still wanted to run the update, was only seen on the second computer.
My question is, has avast fixed this issue even for those who have not yet manually ran the fix?
Why did I get a box saying that the issue had been fixed already on the second computer, and not the first computer a few minutes earlier?
This is NOT the box that says about not having error 11.
Both machines were already on Avast 7. This is only about the definition updates that were not working.