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* *
* Bugcheck Analysis *
* *
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KERNEL_MODE_EXCEPTION_NOT_HANDLED (8e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 835bd487, The address that the exception occurred at
Arg3: 94073740, Trap Frame
Arg4: 00000000
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
ataport!IdePortDispatchDeviceControl+b
835bd487 80b98600000000 cmp byte ptr [ecx+86h],0
TRAP_FRAME: 94073740 -- (.trap 0xffffffff94073740)
ErrCode = 00000000
eax=85fa7800 ebx=00000000 ecx=00000000 edx=8523d008 esi=85fa7800 edi=9407381b
eip=835bd487 esp=940737b4 ebp=940737b4 iopl=0 nv up ei ng nz na po cy
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010283
ataport!IdePortDispatchDeviceControl+0xb:
835bd487 80b98600000000 cmp byte ptr [ecx+86h],0 ds:0023:00000086=??
Resetting default scope
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x8E
PROCESS_NAME: WmiPrvSE.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from 82cf601c to 82d1fe9c
STACK_TEXT:
940732b4 82cf601c 0000008e c0000005 835bd487 nt!KeBugCheckEx+0x1e
940736d0 82c7fe66 940736ec 00000000 94073740 nt!KiDispatchException+0x1ac
94073738 82c7fe1a 940737b4 835bd487 badb0d00 nt!CommonDispatchException+0x4a
94073750 82c0fba9 8558d27c 8558d200 940737a8 nt!KiExceptionExit+0x192
940737b4 82c785be 85fa7800 8523d008 8526aac8 hal!KfLowerIrql+0x61
940737cc 833cc4c7 20786e53 b2a02a58 9407389c nt!IofCallDriver+0x63
94073800 8e43ed85 8526aac8 9407381b 94073880 fltmgr!FltIsVolumeSnapshot+0x81
WARNING: Stack unwind information not available. Following frames may be wrong.
94073810 8e439b5b 0026aac8 b2a02a7c 1a4c41f1 aswSnx+0x6d85
94073880 833c2bf5 9407389c 00000005 b2a02a7c aswSnx+0x1b5b
940738b4 833c3417 8554e5c0 00000005 173ca089 fltmgr!FltpDoInstanceSetupNotification+0x69
94073900 833c37d1 85fa4638 8526aac8 00000005 fltmgr!FltpInitInstance+0x25d
94073970 833c38d7 85fa4638 8526aac8 00000005 fltmgr!FltpCreateInstanceFromName+0x285
940739dc 833cccde 85fa4638 8526aac8 00000005 fltmgr!FltpEnumerateRegistryInstances+0xf9
94073a2c 833c17f4 8526aac8 85121810 8556d1b0 fltmgr!FltpDoFilterNotificationForNewVolume+0xe0
94073a70 82c785be 86dc2030 8526aac8 8556d20c fltmgr!FltpCreate+0x206
94073a88 82e87427 b2fef708 94073c30 00000000 nt!IofCallDriver+0x63
94073b60 82e66c2e 85fa7800 a50916e0 852732f8 nt!IopParseDevice+0xed7
94073bdc 82e77040 00000000 94073c30 00000040 nt!ObpLookupObjectName+0x4fa
94073c38 82e6db1e 00bae4f0 850916e0 00000001 nt!ObOpenObjectByName+0x165
94073cb4 82e91396 00bae54c 80100080 00bae4f0 nt!IopCreateFile+0x673
94073d00 82c7f27a 00bae54c 80100080 00bae4f0 nt!NtCreateFile+0x34
94073d00 77947094 00bae54c 80100080 00bae4f0 nt!KiFastCallEntry+0x12a
00bae554 00000000 00000000 00000000 00000000 0x77947094
STACK_COMMAND: kb
FOLLOWUP_IP:
aswSnx+6d85
8e43ed85 85c0 test eax,eax
SYMBOL_STACK_INDEX: 7
SYMBOL_NAME: aswSnx+6d85
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: aswSnx
IMAGE_NAME: aswSnx.SYS
DEBUG_FLR_IMAGE_TIMESTAMP: 4f56a5e5
FAILURE_BUCKET_ID: 0x8E_aswSnx+6d85
BUCKET_ID: 0x8E_aswSnx+6d85
Followup: MachineOwner
---------
I was getting STOP errors every time I started windows normally. It was not crashing in safe mode. I uninstalled avast and installed norton 360, it cleared up the problem. Please let me know if there is a fix for this soon. My license for Avast will expire in a couple months.
Avast was completely updated.