Actually, It's really not that fun to fix all the problems. I'm not a tech person. I'm pretty much a novice user and I really would rather have spent my Saturday doing a lot of other things instead of running scans and doing research that hasn't even resolved my issue yet. When I download a trusted AV program directly from the prompt that was offered from my current trusted AV program, I expect it to run properly. Upgrade! Bigger! Better! Faster! More! Yay! Internet security is of utmost importance. What I don't expect is to run a boot scan with the results that OLE file is corrupted Error 42144 and CAB file is corrupted Error 42127. At the risk of revealing my ignorance as a novice, I'm not even sure what that means to be perfectly honest. Is that a virus? Some kind of Trojan or malware? Is it safe? How do I get rid of it? I uninstalled v7 and was using MSE but I'll admit I felt un(under)protected. I tried re-installing v7 and ran a boot scan and got the same results.
In the meantime, I ran Malwarebytes (clean) Superantispyware which couldn't install all the updates (which was weird, never happened before) so I uninstalled and re-installed that. Update successful. Clean scan. I also tried to install HiJackThis. I went to Filehippo and attempted download. Authentication screen said Unknown publisher. (
) I decided to check it out at Cnet. Same box came up with Unknown publisher so I then went directly to TrendMicro website and tried to download it directly from there and was met with the same authentication: Unknown Publisher. I called my son who is a little more savvy (or so I thought) and he said it was probably safe so I proceeded.
When I ran my next boot scan it also said File C:\Users\Owner\AppData\Local\Google\Chrome\user Data\default\Cache\f_0015df|>HiJackThis.exe
I uninstalled HiJackthis immediately and ran all my scans again. Malwarebytes, SASW, Avast v7. All clean. I did a start menu search box scan for the aforementioned that said no items found.
Latest boot scan says:
File C:\Users\Owner\AppData\Local\Google\Chrome\user Data\default\Cache\f_0015df|>HiJackThis.exe
File C:\Users\Owner\Downloads\Unconfirmed 35784.crdownload|>product.CAB|>MpEngine_Default Error 42127 {CAB archive is corrupted.}
File C:\Users\Owner\Downloads\Unconfirmed 35784.crdownload|>product.CAB Error {OLE archive is corrupted.}
My question is: Are these things that I should be concerned about? Is my Chrome compromised? Is my system secure? How do I fix this and do I need to?
That's why I came to the Avast message boards. I hope I'm in the right place. I hope that I can get answers because half my Sunday is gone now too.
Thank you!