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Author Topic: Why do I need to re-register  (Read 2767 times)

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rjm2300

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Why do I need to re-register
« on: March 02, 2012, 12:31:13 PM »
I installed the update the other day.  Now I'm being asked to re-register.  What is going on.

Also, I don't like the sandbox.  It wanted to Excel and Explorer in the sandbox and I'm pretty sure my machine locked up yesterday due to this program.

I have been using this for years with no problem.  What is going on?

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Offline Lisandro

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Re: Why do I need to re-register
« Reply #1 on: March 02, 2012, 12:35:48 PM »
Disable the autosandbox or make exceptions for the programs being asked to run in the sandbox.
Which Office do you have? I never heard about Excel being sandboxed and even less Explorer...
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rjm2300

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Re: Why do I need to re-register
« Reply #2 on: March 02, 2012, 01:05:04 PM »
XP Media Version SP2

Excel 97
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rjm2300

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Re: Why do I need to re-register
« Reply #3 on: March 02, 2012, 02:20:04 PM »
I still would like to know why I am being asked to re-register.
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Offline Lisandro

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Re: Why do I need to re-register
« Reply #4 on: March 02, 2012, 02:51:38 PM »
Quote from: rjm2300 on March 02, 2012, 02:20:04 PM
I still would like to know why I am being asked to re-register.
avast! glitch? ???
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rjm2300

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Re: Why do I need to re-register
« Reply #5 on: March 02, 2012, 02:57:33 PM »
Will it re-install or just re-register?
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Offline Lisandro

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Re: Why do I need to re-register
« Reply #6 on: March 02, 2012, 03:01:46 PM »
Quote from: rjm2300 on March 02, 2012, 02:57:33 PM
Will it re-install or just re-register?
Re-register. Which version, free or AIS?
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rjm2300

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Re: Why do I need to re-register
« Reply #7 on: March 02, 2012, 03:29:46 PM »
free.
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cbritton

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Re: Why do I need to re-register
« Reply #8 on: March 02, 2012, 08:51:16 PM »
I'm experiencing the same problem. I just upgraded to AIS 7.0.1407. I'm running Windows 7 SP1 64-bit with the latest updates from Microsoft. Is the account that it is asking me about different from my account for this forum?

Thanks.
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rjm2300

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Re: Why do I need to re-register
« Reply #9 on: March 02, 2012, 09:04:22 PM »
The way I'm reading Tech's response, it is a glitch and there won't be a re-install.  Let's see if this gets confirmed.
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Offline lukas.hasik

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Re: Why do I need to re-register
« Reply #10 on: March 02, 2012, 09:15:44 PM »
I'd need more info about the re-register problem. What do you mean by the "re-register" actually? Screenshot?
And when your FREE 1 year registration were supposed to "expire"?
What build were you updating to? And how? Were you using "update" from old version or you downloaded the new installer?
thx
Lukas
« Last Edit: March 02, 2012, 09:19:01 PM by lukas.hasik »
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rjm2300

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Re: Why do I need to re-register
« Reply #11 on: March 02, 2012, 09:41:06 PM »
I'm not near this PC.  The Avast Pop-up prompts to "Re-Register" (actual Avast text).  You tell me.

This was after registering because my annual license was about to expire,  which updated to ver 7 and loaded Chrome (I will load Chrome if I want it [sounds like something a virus would do] ), then the sandbox issues, which I turned off after it tried to sandbox "Excel" and "Explorer".  Boot up the next morning and it locks up.  Forced shut-down.  Reboot-  and later Avast pop-up -> "Re-Register".  My OS version and Excel version are in previous replies.

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