Author Topic: I have problem with win32:malware-gen  (Read 58124 times)

0 Members and 1 Guest are viewing this topic.

QNtas

  • Guest
Re: I have problem with win32:malware-gen
« Reply #90 on: March 28, 2012, 07:42:02 PM »
hi, here is esethttp://www.mediafire.com/?c4el9knbvcke6ge
and here is OTL fix http://www.mediafire.com/?6iht43tbp21349f
and OTL hadn't  created extras

jeffce

  • Guest
Re: I have problem with win32:malware-gen
« Reply #91 on: March 28, 2012, 07:52:15 PM »
Hi QNtas,

We are getting there but this is persistent. 

Run a new scan with ESET.  Make sure that Remove Found Threats is checked and press Start

Post the new log created when complete. 

QNtas

  • Guest

jeffce

  • Guest
Re: I have problem with win32:malware-gen
« Reply #93 on: March 30, 2012, 01:32:45 PM »
Hi QNtas,

Now that is what I wanted to see.  :)

How is your system running? 

QNtas

  • Guest
Re: I have problem with win32:malware-gen
« Reply #94 on: March 30, 2012, 02:20:08 PM »
Hi, i think good :) and no more virus left?

jeffce

  • Guest
Re: I have problem with win32:malware-gen
« Reply #95 on: March 30, 2012, 04:29:40 PM »
Hi,

Quote
no more virus left?
I believe that we are clear.  :)

Let's get some updates on your system...

Please download JavaRa to your desktop and unzip it to its own
folder
  • Run JavaRa.exe (double-click for XP/right-click and Run as Administrator for Vista), pick the language of your choice and click Select. Then

    click Remove Older Versions.
  • Accept any prompts.
  • Open JavaRa.exe (double-click for XP/right-click and Run as Administrator for Vista) again and select Search For Updates.
  • Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest
        Java Runtime Environment (JRE) version for your computer.
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When you get this complete let me know and we can get some cleanup done. 

QNtas

  • Guest
Re: I have problem with win32:malware-gen
« Reply #96 on: April 04, 2012, 05:47:57 PM »
hey, i have instaled it :)

jeffce

  • Guest
Re: I have problem with win32:malware-gen
« Reply #97 on: April 04, 2012, 07:53:33 PM »
Providing there are no other malware related problems...

IT APPEARS THAT YOUR LOGS ARE NOW CLEAN :D  SO LETS DO A COUPLE OF THINGS TO WRAP THIS UP!! :D
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The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run  and copy/paste the following text into the Run box as shown and click OK.
  Combofix /Uninstall
  (Note: There is a space between the ..X and the /U that needs to be there.)


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Clean up with OTL:
  • Double-click OTL.exe to start the program.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CLEANUP button
  • Say Yes to the prompt and then allow the program to reboot your computer.
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This infection appears to have been cleaned, but I can not give you any absolute guarantees.  As a precaution, I would go ahead and change all of your passwords as this is especially important after an infection.

Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren't cluttering up your desktop.

Here are some tips to reduce the potential for spyware infection in the future:

1. Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.
2. Enable Protected Mode in Internet Explorer.  This helps Windows Vista users stay more protected from attack by running Internet Explorer with restricted privileges as well as reducing the ability to write, alter or destroy data on your system or install malicious code.  To make sure this is running follow these steps:
  • Open Internet Explorer
  • Click on Tools > Internet Options
  • Press Security tab
  • Select Internet zone then place check next to Enable Protected Mode if not already done
  • Do the same for Local Intranet, Trusted Sites and Restricted Sites and then press Apply
  • Restart Internet Explorer and in the bottom right corner of your screen you will see Protected Mode: On showing you it is enabled.
3. Use and update an anti-virus software - I can not overemphasize the need for you to use and update your anti-virus application on a regular basis.  With the ever increasing number of new variants of malware arriving on the scene daily, you become very susceptible to an attack without updated protection.

4. Firewall
Using a third-party firewall will allow you to give/deny access for applications that want to go online. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a firewall in its default configuration can lower your risk greatly.  A tutorial on firewalls can be found here[/color].  **There are firewalls listed in this tutorial that could be downloaded and used but I would personally only recommend using one of the following two below:
Online Armor Free
Agnitum Outpost Firewall Free

5. Make sure you keep your Windows OS currentWindows XP users can visit Windows update   regularly to download and install any critical updates and service packs. Windows Vista/7 users can open the Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane) to update these systems.  Without these you are leaving the back door open.

6. Consider a custom hosts file such as MVPS HOSTS. This custom hosts file effectively blocks a wide range of unwanted ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers.  For information on how to download and install, please read this tutorial by WinHelp2002
Note: Be sure to follow the instructions to disable the DNS Client service before installing a custom hosts file.

7. WOT (Web of Trust) As "Googling" is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites.  WOT has an add-on available for Firefox, Internet Explorer as well as Google Chrome.

8.Finally, I strongly recommend that you read TonyKlein's good advice So how did I get infected in the first place?
 
Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.