Author Topic: Problem with startup after update  (Read 11290 times)

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Jack 1000

  • Guest
Re: Problem with startup after update
« Reply #15 on: March 08, 2012, 12:42:47 PM »
The only AVs I have installed in the past and now are malwarebytes, Avast and Spybot S&D. I already uninstalled Spybot S&D a while back with revo and cleaned up with CCleaner.
As for malwarebytes, i've ran mbam clean before and installed the latest as well.
As for any AV that was preinstalled, there shouldn't be any since i did a reformat a while back and installed Avast 6 back then.
The only ones i have running right now are malwarebytes, avast and windows defender.
Also, this problem goes away after a reboot and seems to appear randomly. It also only started happening after i updated from 7.0.1414 to 7.0.1426.
Thanks

I would try to ride it out for a couple more reboots.  All things considered. I am likely going to wait for a week or so even after the Program pop-up notice, just to make sure Avast is working OK.  Do you have a previous version of Avast you could go back to?  Maybe the first version 7?  PITA to do Add Remove Programs and uninstall again.  But if you have a copy of the previous version, maybe go back to that after doing an uninstall?  Than maybe set Program Updates to Manuel.  But keep the definitions set to automatic.

Jack
« Last Edit: March 08, 2012, 12:50:22 PM by Jack 1000 »

hewlflame

  • Guest
Re: Problem with startup after update
« Reply #16 on: March 08, 2012, 12:46:20 PM »
Hmmm, i was thinking of going back to 7.0.1414 for the moment, but i don't have the setup for that version of Avast. Things seem to be working okay at the moment, unsure when the problem might surface again though.

Jack 1000

  • Guest
Re: Problem with startup after update
« Reply #17 on: March 08, 2012, 12:54:20 PM »
Hmmm, i was thinking of going back to 7.0.1414 for the moment, but i don't have the setup for that version of Avast. Things seem to be working okay at the moment, unsure when the problem might surface again though.

I would also say leave Windows Defender turned off for sure.  Don't reboot if you don't have slowdown issues.  Let Avast do it's thing and see what happens.  If you can, report back in 24 hours to let us know if everything is OK.  Sometimes it will take two natural reboots to get everything working up to speed.

Jack

hewlflame

  • Guest
Re: Problem with startup after update
« Reply #18 on: March 08, 2012, 01:32:50 PM »
Alright i'll give that a try. Still, it kinda bothers me that there's such a problem that may come up anytime.
I've tried clean installing way too many times and it's still there, and i'm kind of worried whether Avast is working correctly with that problem.
Would be nice if someone could pinpoint the problem, cheers.

Offline CraigB

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Re: Problem with startup after update
« Reply #19 on: March 08, 2012, 02:03:25 PM »
When you say you did a reformat was this to the factory state ? if you formated back to factory then you will also have the factory installed AV still sittng there.
Just to update your knowledge a little, Malwarebytes is not an AV  ;)

hewlflame

  • Guest
Re: Problem with startup after update
« Reply #20 on: March 08, 2012, 02:16:48 PM »
It's actually a desktop my dad put together for me. My OS is running on a SSD while my videos and music are stored on a mechanical drive.
Pretty sure there wasn't any AV installed beforehand on it, and the reformat was somewhere around September last year.
Installed Avast 6 and malwarebytes at that time after the format and haven't had any problems with the updates til the recent one yesterday.

Offline CraigB

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Re: Problem with startup after update
« Reply #21 on: March 08, 2012, 02:41:10 PM »
It's actually a desktop my dad put together for me. My OS is running on a SSD while my videos and music are stored on a mechanical drive.
Pretty sure there wasn't any AV installed beforehand on it, and the reformat was somewhere around September last year.
Installed Avast 6 and malwarebytes at that time after the format and haven't had any problems with the updates til the recent one yesterday.
No worries then, just have to keep an eye on it and see how it goes :)

casteels

  • Guest
Re: Problem with startup after update
« Reply #22 on: March 08, 2012, 05:34:42 PM »
I have the same problem with Avast 7.0.1426 and Windows 7/64 Enterprise (error event on Base Filtering Engine, Windows Firewall  and very slow start up)
I installed it just 2 days ago, none other virus or anti spyware software is active.
I could bring the machine back in working state by disabling all real-time shields except for the File System Shield.

Offline CraigB

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Re: Problem with startup after update
« Reply #23 on: March 08, 2012, 06:07:29 PM »
none other virus or anti spyware software is active.

You say none is active but is there any installed?

hewlflame

  • Guest
Re: Problem with startup after update
« Reply #24 on: March 09, 2012, 07:27:31 AM »
Everything seems fine at the moment. This is the first bootup after i shut down the computer yesterday night. Will report if problem surfaces again.

casteels

  • Guest
Re: Problem with startup after update
« Reply #25 on: March 09, 2012, 08:33:05 AM »
Only application software is installed, see the list below.


Adobe Acrobat 9 Pro - English, Français, Deutsch   Adobe Systems   3/7/2012      9.0.0
Adobe Flash Player 11 ActiveX 64-bit   Adobe Systems Incorporated   3/4/2012   6.00 MB   11.1.102.63
Adobe Flash Player 11 Plugin 64-bit   Adobe Systems Incorporated   3/4/2012   6.00 MB   11.1.102.63
Adobe Reader X (10.1.2)   Adobe Systems Incorporated   3/4/2012   116.1 MB   10.1.2
avast! Free Antivirus   AVAST Software   3/6/2012      7.0.1426.0
CCleaner   Piriform   3/4/2012      3.16
CDBurnerXP   CDBurnerXP   3/4/2012   17.2 MB   4.4.0.2971
Crystal Reports Basic for Visual Studio 2008   Business Objects   3/4/2012   173.2 MB   10.5.0.0
Crystal Reports Basic Runtime for Visual Studio 2008 (x64)   Business Objects   3/4/2012   64.6 MB   10.5.0.0
DioOrigin      3/4/2012      
Dropbox   Dropbox, Inc.   3/4/2012      1.2.52
EAGLE 6.1.0   CadSoft Computer GmbH   3/4/2012      6.1.0
Google Chrome   Google Inc.   3/5/2012      17.0.963.78
Intel(R) Control Center   Intel Corporation   3/5/2012      1.2.1.1007
Intel(R) Management Engine Components   Intel Corporation   3/5/2012      7.0.0.1118
Intel(R) Processor Graphics   Intel Corporation   3/5/2012      8.15.10.2418
Intel(R) Rapid Storage Technology   Intel Corporation   3/5/2012      10.6.0.1002
Maple 15 (32-bit)   Maplesoft   3/7/2012      15.0.0.0
MATLAB R2012a (32-bit)   The MathWorks, Inc.   3/4/2012      7.14
McAfee Security Scan Plus   McAfee, Inc.   3/4/2012   8.30 MB   2.0.181.2
Microsoft .NET Compact Framework 2.0 SP2   Microsoft Corporation   3/4/2012   93.2 MB   2.0.7045
Microsoft .NET Compact Framework 3.5   Microsoft Corporation   3/4/2012   81.5 MB   3.5.7283
Microsoft .NET Framework 4 Client Profile   Microsoft Corporation   3/5/2012   38.8 MB   4.0.30319
Microsoft Device Emulator (64 bit) version 3.0 - ENU   Microsoft Corporation   3/4/2012   2.30 MB   9.0.21022
Microsoft Document Explorer 2008   Microsoft Corporation   3/4/2012      
Microsoft Office Professional Plus 2010   Microsoft Corporation   3/5/2012      14.0.6029.1000
Microsoft SQL Server 2005   Microsoft Corporation   3/4/2012      
Microsoft SQL Server Compact 3.5 Design Tools ENU   Microsoft Corporation   3/4/2012   8.41 MB   3.5.5386.0
Microsoft SQL Server Compact 3.5 ENU   Microsoft Corporation   3/4/2012   0.30 MB   3.5.5386.0
Microsoft SQL Server Compact 3.5 for Devices ENU   Microsoft Corporation   3/4/2012   46.0 MB   3.5.5386.0
Microsoft SQL Server Database Publishing Wizard 1.2   Microsoft Corporation   3/4/2012   6.19 MB   1.2.0.0
Microsoft SQL Server Native Client   Microsoft Corporation   3/4/2012   5.84 MB   9.00.5000.00
Microsoft SQL Server Setup Support Files (English)   Microsoft Corporation   3/4/2012   24.5 MB   9.00.5000.00
Microsoft SQL Server VSS Writer   Microsoft Corporation   3/4/2012   1.10 MB   9.00.5000.00
Microsoft Visual C++ 2005 Redistributable   Microsoft Corporation   3/4/2012   0.29 MB   8.0.56336
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148   Microsoft Corporation   3/5/2012   0.57 MB   9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161   Microsoft Corporation   3/6/2012   0.59 MB   9.0.30729.6161
Microsoft Visual Studio 2008 Professional Edition - ENU   Microsoft Corporation   3/4/2012      
Microsoft Visual Studio 2008 Remote Debugger - ENU   Microsoft Corporation   3/4/2012      
Microsoft Visual Studio Web Authoring Component   Microsoft Corporation   3/4/2012      12.0.4518.1066
Microsoft Windows SDK for Visual Studio 2008 .NET Framework Tools   Microsoft   3/4/2012   19.2 MB   3.5.21022
Microsoft Windows SDK for Visual Studio 2008 Headers and Libraries   Microsoft Corporation   3/4/2012   115.0 MB   6.1.5288.17011
Microsoft Windows SDK for Visual Studio 2008 SDK Reference Assemblies and IntelliSense   Microsoft Corporation   3/4/2012   6.65 MB   6.1.5288.17011
Microsoft Windows SDK for Visual Studio 2008 Tools   Microsoft Corporation   3/4/2012   15.6 MB   6.1.5288.17011
Microsoft Windows SDK for Visual Studio 2008 Win32 Tools   Microsoft Corporation   3/4/2012   18.6 MB   6.1.5288.17011
Mozilla Firefox 10.0.2 (x86 en-US)   Mozilla   3/4/2012   36.0 MB   10.0.2
Mozilla Thunderbird 10.0.2 (x86 en-US)   Mozilla   3/4/2012   37.8 MB   10.0.2
MSDN Library for Visual Studio 2008 - ENU   Microsoft   3/4/2012      9.0
MySQL Connector/ODBC 5.1   Oracle Corporation   3/6/2012   11.1 MB   5.1.10
Notepad++      3/5/2012      5.9.8
ON_OFF Charge B11.0110.1   GIGABYTE   3/4/2012      1.00.0001
Origin7      3/4/2012      
Python 2.7.2   Python Software Foundation   3/6/2012   51.2 MB   2.7.2150
Realtek Ethernet Controller Driver   Realtek   3/4/2012      7.45.516.2011
Realtek High Definition Audio Driver   Realtek Semiconductor Corp.   3/4/2012      6.0.1.6387
Visual Studio .NET Prerequisites - English   Microsoft Corporation   3/4/2012   2.25 MB   9.0.21022
Visual Studio 2005 Tools for Office Second Edition Runtime   Microsoft Corporation   3/4/2012      
Visual Studio Tools for the Office system 3.0 Runtime   Microsoft Corporation   3/4/2012      
Windows Mobile 5.0 SDK R2 for Pocket PC   Microsoft Corporation   3/4/2012   128.9 MB   5.00.1700.5.14343.06
Windows Mobile 5.0 SDK R2 for Smartphone   Microsoft Corporation   3/4/2012   78.5 MB   5.00.1700.5.14343.06
Windows XP Mode   Microsoft Corporation   3/6/2012   1,161 MB   1.3.7600.16423

hewlflame

  • Guest
Re: Problem with startup after update
« Reply #26 on: March 10, 2012, 07:44:58 AM »
Okay, i just booted up the system and the problem came back again. It went away upon reboot.
Any idea what i should do now?

Jack 1000

  • Guest
Re: Problem with startup after update
« Reply #27 on: March 11, 2012, 02:24:54 AM »
Okay, i just booted up the system and the problem came back again. It went away upon reboot.
Any idea what i should do now?

Can you schedule a Boot Time Scan with Avast?  I wonder if there is some activity that is intermittent in the boot sectors that is coming and going?  Upon reporting the problem goes away upon reboot but than returns, there might be some issue here.  Turn on the PUP activation under settings, just so that we can assess what is going on.  Make sure that Windows Defender is off.

Report back the results of the scan when you can.

Jack

PS.  Could this user submit a memory dump to Avast after the Boot Scan has completed?
« Last Edit: March 11, 2012, 02:29:16 AM by Jack 1000 »

neksko

  • Guest
Re: Problem with startup after update
« Reply #28 on: March 11, 2012, 03:16:02 AM »
I don't have any resolution, but I have the same issue basically.    Windows7 update of avast today caused my OS to hang after reboot, after entering password.

Safe Mode - boots.
Safe Mode w/Networking - hangs after password.

Removed avast via the removal tool and now OS boots fine.  There is an issue with Windows7 and the latest Avast update, as my XP system functioned fine with the latest update.

hewlflame

  • Guest
Re: Problem with startup after update
« Reply #29 on: March 11, 2012, 06:29:38 AM »
Pardon my foolishness, how do I create a memory dump? And where do i submit it >__<
« Last Edit: March 11, 2012, 09:57:42 AM by hewlflame »