Author Topic: Avast doesn't start r uninstal  (Read 2320 times)

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Argos1979

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Avast doesn't start r uninstal
« on: March 10, 2012, 06:46:41 PM »
2 days ago I turned on my laptop in the morning and it blocked while loading the desktop.

got in safe mode went to system configuration and turned off all non windows services.

got back in to normal mode, got in, turned on all the other sevices, but in some way could not activate Avast anymore. Tried to uninstal but got an error, here is the log file:


10.03.201217:01:51general:Started: 10.03.2012, 17:01:51
10.03.201217:01:51general:Operation set to INST_OP_UNKNOWN
10.03.201217:01:51general:Old version: 57f (1407)
10.03.201217:01:51internet:SYNCER: Agent=Syncer/5.00 (ais-1407;p)
10.03.201217:01:51general:Running SETUP_AIS-57f (1407)
10.03.201217:01:51system:Operating system: Windows 7 ver 6.1, build 7601, sp 1.0 [Service Pack 1] x64
10.03.201217:01:51system:Memory: 56% load. Phys:1807188/4188784K free, Page:4194303/4194303K free, Virt:2015876/2097024K free
10.03.201217:01:51system:Computer WinName: ARGONAUTH
10.03.201217:01:51system:Windows Net User: Argonauth\Argos
10.03.201217:01:51general:Cmdline: /uninstwiz
10.03.201217:01:51general:Old version: 57f (1407)
10.03.201217:01:51registry:Deleted registry: Software\AVAST Software\Avast\UpdateReady
10.03.201217:01:51system:Using temp: C:\Users\Argos\AppData\Local\Temp\_asw_aisI.tm~a03956 (89179M free)
10.03.201217:01:51general:SGW32AIS::CheckIfInstalled set m_bAlreadyInstalled to 1
10.03.201217:01:51general:DldSrc set to inet
10.03.201217:01:51internet:SYNCER: Agent=Syncer/5.00 (ais-1407;p)
10.03.201217:01:51system:Computer DnsName: Argonauth
10.03.201217:01:51system:Computer Ip Addr: 192.168.0.5
10.03.201217:01:51system:Setup GUI DLL not found at location: C:\Users\Argos\AppData\Local\Temp\_asw_aisI.tm~a03956\SetupGUI.dll
10.03.201217:01:51system:Setup GUI has been successfuly loaded from EXE.
10.03.201217:01:51system:Installed in: C:\Program Files\AVAST Software\Avast (89179M free)
10.03.201217:01:51general:LoadState: Edition=1
10.03.201217:01:51internet:SYNCER: Type: use IE settings
10.03.201217:01:51internet:SYNCER: Auth: another authentication, use WinInet
10.03.201217:01:51package:Part prg_ais-57f is installed
10.03.201217:01:51package:Part vps_win32-12030800 is installed
10.03.201217:01:51package:Part setup_ais-57f is installed
10.03.201217:01:51package:Part jrog-a7 is installed
10.03.201217:01:51package:Part jrog2-453 is installed
10.03.201217:01:51general:Old version: 57f (1407)
10.03.201217:01:52file:SetExistingFilesBitmap: 991->467->462
10.03.201217:01:52general:GUID: 8436f4af-300d-441f-b445-037b956083a7
10.03.201217:01:52general:Server definition(s) loaded for 'main': 245 (maintenance:0)
10.03.201217:01:52general:SelectCurrent: selected server 'Download893 AVAST5 Server' from 'main'
10.03.201217:01:52internet:SYNCER: Type: use IE settings
10.03.201217:01:52internet:SYNCER: Auth: another authentication, use WinInet
10.03.201217:02:07general:Operation set to INST_OP_UNINSTALL
10.03.201217:02:07general:Entered SetupProcessAIS::Do( INST_OP_UNINSTALL )
10.03.201217:02:07general:Entered SetupProcessWin32Avast::Do( INST_OP_UNINSTALL )
10.03.201217:02:32package:Transferred: files 0, bytes 0, time 0 ms
10.03.201217:02:32package:Retries: total 0, files 0, servers 1
10.03.201217:02:34internet:Sending stats 'http://stats7.avast.com/cgi-bin/iavs4stats.cgi': 00000000 204
10.03.201217:02:34file:NeedReboot=false
10.03.201217:02:34general:Return code: 0x000004C7 [The operation was canceled by the user.]
10.03.201217:02:34general:Stopped: 10.03.2012, 17:02:34


Can anyone be so kind to point me the right direction?

Offline Asyn

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Re: Avast doesn't start r uninstal
« Reply #1 on: March 10, 2012, 07:00:05 PM »
Can anyone be so kind to point me the right direction?

Which avast!..?? (Free/Pro/IS)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0