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Author Topic: can´t login into my.avast.com  (Read 15334 times)

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data

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can´t login into my.avast.com
« on: March 11, 2012, 07:52:49 AM »
user name and password is 100% correct! I try to login and nothing happens, but and after a some minutes it sais: Incorrect. The username or password you have entered is incorrect.
Firefox 10.0.2 and IE 9
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Offline jadinolf

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Re: can´t login into my.avast.com
« Reply #1 on: March 11, 2012, 09:32:11 AM »
Same here tonite and I am definitely typing in the correct information.

I would change my password if I could make out both captcha words.
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Offline Vladimyr

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Re: can´t login into my.avast.com
« Reply #2 on: March 11, 2012, 09:51:43 AM »
The Account service is not working.
That in itself is not a big deal. However, as it is now essential to connect to an avast! Account in order to register avast! Free, it is a big deal!
Either Account connection has to be optional or this service has to be triple-redundant.
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Offline RejZoR

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Re: can´t login into my.avast.com
« Reply #3 on: March 11, 2012, 11:30:59 AM »
Works just fine this very moment.
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Offline Vladimyr

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Re: can´t login into my.avast.com
« Reply #4 on: March 11, 2012, 11:41:12 AM »
Must have missed the moment  ;D
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Doxielvr3

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Re: can´t login into my.avast.com
« Reply #5 on: March 11, 2012, 02:32:21 PM »
Quote from: Vladimyr on March 11, 2012, 11:41:12 AM
Must have missed the moment  ;D

Cannot connect either and having the exact error message. I know my login and it says temporarily unavailable. Is this serious?
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gillest

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Re: can´t login into my.avast.com
« Reply #6 on: March 11, 2012, 02:48:03 PM »
working now for me but seems that it has been going down and up all weekend.
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data

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Re: can´t login into my.avast.com
« Reply #7 on: March 11, 2012, 04:47:32 PM »
It still doesn't work for me  :-[
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Offline SaphirJD

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Re: can´t login into my.avast.com
« Reply #8 on: March 11, 2012, 04:53:23 PM »
Not working here too, but i am sure its only a matter of time until that get fixed :D

We are truly living in a way too hectic time :D
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data

  • Guest
Re: can´t login into my.avast.com
« Reply #9 on: March 12, 2012, 07:20:01 AM »
now everything works fine!
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Offline Vladimyr

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Re: can´t login into my.avast.com
« Reply #10 on: March 12, 2012, 07:55:02 AM »
I can log in again now, but none of the "devices" I have "connected" during the last three days are listed.
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Offline DavidR

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Re: can´t login into my.avast.com
« Reply #11 on: March 12, 2012, 12:52:49 PM »
Are they showing in the Summary as being connected, see image ?
As this doesn't happen automatically you have to link them via the avastUI.
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huynhhon2610

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Re: can´t login into my.avast.com
« Reply #12 on: March 12, 2012, 01:15:04 PM »
I have been experiencing your situation! Do not worry and feel annoying! That may be because avast is coming to avast version 7. Wait for some days and see whether avast correct this error or not. I am sure everything will be ok!
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Offline Vladimyr

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Re: can´t login into my.avast.com
« Reply #13 on: March 12, 2012, 01:18:30 PM »
Quote from: DavidR on March 12, 2012, 12:52:49 PM
Are they showing in the Summary as being connected, see image ?
As this doesn't happen automatically you have to link them via the avastUI.
Yes, they are shown as connected in the avast! UI. One of them (my own PC) I have disconnected and reconnected today to see if that made any difference.
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Offline Vladimyr

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Re: can´t login into my.avast.com
« Reply #14 on: March 12, 2012, 01:29:49 PM »
...also, for some of the "devices" that are listed, the details are way out of date (see pic)
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