Author Topic: Each time I update the program, version unchanged but ask for reboot  (Read 2266 times)

0 Members and 1 Guest are viewing this topic.

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
I'm on the latest 7.0.1426.
I know there isn't a program update. If I manually invoke the update, a reboot message appears.
Bug?

The best things in life are free.

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89065
  • No support PMs thanks
Re: Each time I update the program, version unchanged but ask for reboot
« Reply #1 on: March 27, 2012, 02:52:52 PM »
Did you check out the registry key remaining as in the old avast reboot loop ?

Your old topic, http://forum.avast.com/index.php?topic=28547.msg233217#msg233217.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: Each time I update the program, version unchanged but ask for reboot
« Reply #2 on: March 27, 2012, 03:18:23 PM »
Did you check out the registry key remaining as in the old avast reboot loop ?

Your old topic, http://forum.avast.com/index.php?topic=28547.msg233217#msg233217.
Thanks David.
The problem is, why is it there? Why avast is adding this key?
The best things in life are free.

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: Each time I update the program, version unchanged but ask for reboot
« Reply #3 on: March 27, 2012, 03:25:39 PM »
I've tested right now.
I manually delete the key, then invoke a program update and it comes back :'(
The best things in life are free.

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89065
  • No support PMs thanks
Re: Each time I update the program, version unchanged but ask for reboot
« Reply #4 on: March 27, 2012, 03:32:20 PM »
I don't believe it is adding it every time, as I have done lots of manual program updates (to test this, on my XP Pro system) and for me it never once asked for a reboot as the manual update said there was no update present and I clicked OK. So I never got asked to reboot.

The only reason I can think of is an out of sync situation where the current and reported program version are seen as different. In the same way as the manual VPS update check says you are up to date, yet the displayed version is different. So I don't know if the repair function would resolve the out of sync situation as it has in the past.

For me, the question is still, why it is the registry key still there after a reboot, is it ?
If so, it is likely to be some form of registry protection on the effected systems.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: Each time I update the program, version unchanged but ask for reboot
« Reply #5 on: March 27, 2012, 03:54:48 PM »
For me, the question is still, why it is the registry key still there after a reboot, is it ?
I'll try once more in few minutes...
The best things in life are free.