Author Topic: avast 7 conflict with chm file, why?  (Read 3473 times)

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longkui

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avast 7 conflict with chm file, why?
« on: March 11, 2012, 04:01:44 AM »
When I upgrade avast to 7.0.1426
Something strange appeared!
Opening a chm file,
an warning appeared!

Who can be so king to tell me how to solve the problem?
Thank u very much!

If you can understand what the Chinese warning said, it is best
Or you can read my translation, may not be so good——The waring said" The interaction between this ActiveX in this page with other parts in this page may be not safe, do you want to go on with this interaction?"
« Last Edit: March 13, 2012, 08:21:50 AM by longkui »

YoKenny

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Re: avast 7 conflict with chm file, why?
« Reply #1 on: March 12, 2012, 12:27:54 AM »

longkui

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Re: avast 7 conflict with chm file, why?
« Reply #2 on: March 12, 2012, 05:14:54 AM »
Thank u for your advice!
I have posted a new topic in the Chinese area
but no one replies
Could you understand what the warning box said?
Do u have any solutious?
Thank u!

Offline AntiVirusASeT

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Re: avast 7 conflict with chm file, why?
« Reply #3 on: March 12, 2012, 05:30:10 AM »
my chinese is not that gd. but basically its saying an ActiveX wants to be installed, it maybe unsafe, do u want to allow installation?
(by the way, is it still related to the dictionary programme i replied yesterday?)

longkui

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Re: avast 7 conflict with chm file, why?
« Reply #4 on: March 12, 2012, 05:45:52 AM »
Yeah
the problem concerning Youdao dict and .chm files is the same
The warning window is also the same
Just this ActiveX!!!
Even once a time I clicked all the yes in the warning window when opening the youdao dict
next time I opened the youdao.exe
another six warning windows appeared again
The same with .chm files

When I uninstall Avast 7
no warning windows appeared when opening youdao.exe or .chm files
But I do love Avast 7 so much
I don't want to use other antivirus software whenever possible

Do you know any other ways to make the warning windows disappeareing?
Tahnk u for your dedicated reply!

Offline AntiVirusASeT

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Re: avast 7 conflict with chm file, why?
« Reply #5 on: March 12, 2012, 06:02:09 AM »
hmm there maybe some underlying problems that i cannot see as i am a user like u

however, u might wanna upload a general support package to Avast! for the developers to look into ur problem

upload it to ftp://ftp.avast.com/incoming for Avast! team

see the screenshot below  :)


longkui

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Re: avast 7 conflict with chm file, why?
« Reply #6 on: March 12, 2012, 06:05:46 AM »
I will take a try, thank u for your advice!

longkui

  • Guest
Re: avast 7 conflict with chm file, why?
« Reply #7 on: March 13, 2012, 07:01:32 AM »
hmm there maybe some underlying problems that i cannot see as i am a user like u

however, u might wanna upload a general support package to Avast! for the developers to look into ur problem

upload it to ftp://ftp.avast.com/incoming for Avast! team

see the screenshot below  :)

I have posted a new topic in avast! Support Center
https://support.avast.com/index.php?loginresult=1&group=cns&_m=tickets&_a=viewticket&ticketid=2674518
but no one replies
What are the avast technicians doing?

Offline RejZoR

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Re: avast 7 conflict with chm file, why?
« Reply #8 on: March 13, 2012, 07:37:50 AM »
Well, unless you tell us what the warning says, no one will be able to help you since not many here understand chinese.
But from what i can see now as it is, the warning is not from avast! but from Windows itself and it has something to do with ActiveX controllers for which the warning was probably issued (because ActiveX often is a potential risk). Other than that i can't help you unless i know what popup really says.

Didn't you get this popup even before avast! 7.0 ?I mean since the popup is not from avast!...
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longkui

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Re: avast 7 conflict with chm file, why?
« Reply #9 on: March 13, 2012, 08:17:40 AM »
Well, unless you tell us what the warning says, no one will be able to help you since not many here understand chinese.
But from what i can see now as it is, the warning is not from avast! but from Windows itself and it has something to do with ActiveX controllers for which the warning was probably issued (because ActiveX often is a potential risk). Other than that i can't help you unless i know what popup really says.

Didn't you get this popup even before avast! 7.0 ?I mean since the popup is not from avast!...

The waring said" The interaction between this ActiveX in this page with other parts in this page may be not safe, do you want to go on with this interaction?"

I know the ActiveX relates to the IE setting from the internet
but even I reset the IE explorer
the warning still exists
When Avast 7 was uninstalled
the warning disappeared
This is what puzzled me
Do you know why now?