Author Topic: No Dropdown Menu in Registration Key Box  (Read 2875 times)

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Offline Chim

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No Dropdown Menu in Registration Key Box
« on: March 15, 2012, 02:24:27 AM »
I just finished performing a clean install of avast 7.0.1426 on my computer.
I removed avast 6.x with the Windows Add / Remove function in Safe Mode. 
Then I ran the avast Uninstall Utility in Safe Mode.
Then I cleaned any remnants with CCleaner, JetClean and Glary Utilities.

When I try to insert the Registration Key by Right Clicking in the appropriate box, the Dropdown Menu doesn't display.
There is a faint vertical line like the Dropdown Menu vaguely wanted to display.
But, it just never quite makes it.

Any ideas?
Or is it going to be one of those Repair avast things?

I installed avast 7.0.1426 also on my sister's computer yesterday.  (Okay, so that is my Dell.)
I didn't get around to checking whether that one is doing the same thing because we didn't have the Registration Key yet by the time I had to leave last night.
Dell Optiplex 780 / Core 2 Duo E8400 3.00 GHz / 4 Gig RAM / Windows XP Pro 32-Bit SP3 / Panda Dome  Free 18.07.00 / MBAM / SAS / NetZero Dial Up / Maxthon MX5 5.2.5.4000

Offline Chim

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Re: No Dropdown Menu in Registration Key Box
« Reply #1 on: March 15, 2012, 03:57:34 AM »
I just finished performing the Repair of avast.
Still no dropdown menu.
Dell Optiplex 780 / Core 2 Duo E8400 3.00 GHz / 4 Gig RAM / Windows XP Pro 32-Bit SP3 / Panda Dome  Free 18.07.00 / MBAM / SAS / NetZero Dial Up / Maxthon MX5 5.2.5.4000

Offline NON

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Re: No Dropdown Menu in Registration Key Box
« Reply #2 on: March 15, 2012, 10:22:03 AM »
Maybe the same issue with this:
[7.0.1426] Tooltips and Context Menus don't show
http://forum.avast.com/index.php?topic=93118.0

This issue is since v7 early beta.
Desktop: Win10 Pro 22H2 64bit / Core i5-7400 3.0GHz / 32GB RAM / Avast 23 Premium Beta(Icarus) / Comodo Firewall
Notebook: Win10 Pro 22H2 64bit / Core i5-3340M 2.7GHz / 12GB RAM / Avast 23 Free / Windows Firewall Control
Server: Win11 Pro 23H2 64bit / Core i3-4010U 1.7GHz / 12GB RAM / Avast One 23 Essential

Avast の設定について解説しています。よろしければご覧ください。

Offline DavidR

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Re: No Dropdown Menu in Registration Key Box
« Reply #3 on: March 15, 2012, 01:11:08 PM »
I don't know if it is, as so far only tooltips and context menu (right click) options don't show, just the shadow outline of where the data should be. I can't recall this also happening with drop down lists. Unfortunately I can't check this with the enter registration key as I still have 352 days remaining.

Does the line look like the attached image ?

Any other drop down lists you have come across displaying (excuse the pun) the same symptoms, that we might check ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Chim

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Re: No Dropdown Menu in Registration Key Box
« Reply #4 on: March 15, 2012, 02:12:42 PM »
Thanks for that link to that thread, NON.
YES, David, that is exactly what it looks like.
I hadn't noticed the horizontal shadow at the bottom of it before because it lines up right where the Blue-ish bottom border of that Registration Window is.  But, yeah, the horizontal bottom shadow is also there.

I have attached a Screen Cap of it.

I checked just now and it's still doing the same thing.
I'll poke around this morning and see if any other dropdown menus elsewhere are doing the same thing.
But, it's likely that I'll encounter cases like what's mentioned in that other thread to which NON posted the link.
Dell Optiplex 780 / Core 2 Duo E8400 3.00 GHz / 4 Gig RAM / Windows XP Pro 32-Bit SP3 / Panda Dome  Free 18.07.00 / MBAM / SAS / NetZero Dial Up / Maxthon MX5 5.2.5.4000