Author Topic: Reset or Recover Lost Password  (Read 10608 times)

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Offline electrowide

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Reset or Recover Lost Password
« on: March 16, 2012, 06:10:11 PM »
Is there anyway to reset or recover the password for mobile security? I can't seem to remember the password I used. I thought I had used the default password I was given, unfortunately that seems to be incorrect now. I don't mind if I can't find it since I will be keeping avast mobile security on this my phone, but I'd like to be able to check my settings or adjust settings.

Thanks for any help
Scott

Offline Filip Havlicek

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Re: Reset or Recover Lost Password
« Reply #1 on: March 16, 2012, 08:42:15 PM »
Hi,

I'm afraid that is currently not possible, sorry.

Filip

Offline electrowide

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Re: Reset or Recover Lost Password
« Reply #2 on: March 16, 2012, 10:56:19 PM »
So how do I go about removing the app completely? Will doing a factory reset work? Thanks

Offline Lisandro

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Re: Reset or Recover Lost Password
« Reply #3 on: March 16, 2012, 11:20:16 PM »
Will doing a factory reset work? Thanks
For the avast! Mobile Security, yes.
For the Anti-Theft, maybe.
The best things in life are free.

Offline Filip Havlicek

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Re: Reset or Recover Lost Password
« Reply #4 on: March 17, 2012, 12:55:56 AM »
If you installed the Anti-Theft non-rooted, factory reset might help, yes.

Filip

Offline Werner

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Re: Reset or Recover Lost Password
« Reply #5 on: March 19, 2012, 10:56:29 AM »
Hello,

Instead of a hard reset, you can try to uninstall it first.

To unistall avast! just follow steps below (note that if you have set avast! Anti-theft as a device admin then uninstallation will not work for Anti-theft):

- Open 'Settings' from All Apps screen in your Android phone.

- Select the option 'Applications', then 'Manage Applications'.

- Select the option with disguise-name (custom application name) you chose for avast! Anti-Theft during the installation process.

- On the next screen 'Uninstall' and then 'OK' to confirm uninstallation of disguised avast! Anti-Theft.

- Once the uninstallation of avast! Anti-Theft is complete select 'OK' to get back to Manage Applications screen.

Select the option 'avast! Mobile Security'.

On te next screen 'Uninstall' and then 'OK' to confirm unistallation of disguised avast! Anti-Theft.

Once the uninstallation of avast! Free Mobile Security is complete select 'OK' to get back to Manage Applications screen.

Just make sure to uninstall both parts in order to remove the password protection.

Best regards,

Werner