Author Topic: Doesn't work...!  (Read 3577 times)

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joeysg6

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Doesn't work...!
« on: March 16, 2012, 09:34:08 PM »
I tried everything and all it does is lock my desktop up, HELP.

Offline Asyn

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Re: Doesn't work...!
« Reply #1 on: March 16, 2012, 09:37:09 PM »
I tried everything and all it does is lock my desktop up, HELP.

?? ???
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline DJBone

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Re: Doesn't work...!
« Reply #2 on: March 16, 2012, 09:44:49 PM »
Win10 x64, APS (always latest version)
Avast Mobile Security (always latest version)


Offline Asyn

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Re: Doesn't work...!
« Reply #4 on: March 16, 2012, 09:55:51 PM »
Thanks DJ & iroc. ;)

@OP:
- Which avast!..?? (Free/Pro/IS)
- Which version..??
- OS..?? (32/64 Bit..? - which SP..?)
- Other security related software installed..??
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

joeysg6

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Re: Doesn't work...!
« Reply #5 on: March 17, 2012, 02:47:21 PM »
Ok I got it. I'm running windows vista on a Dell insperon 5 or so years old. I opened windows explorer, found the Avast program under program files, dragged and dropped the entire thing under a directory that was not in the directory path. Rebooted the computer and of course it came up with a few errors but didn't lock up. I used a free registry defrag utility, (Glary Utilities) and defragged the registry. Rebooted again, went to Avast web site and downloaded the free Avast and installed it. ( Please excuse me if I'm not complete or have been somewhat short as I have the worst FLU andCOLD i think I've ever had in my life). Then I went to the directory were I dropped the old one and used Glary utils to erase all of the files in the old directory, then deleted the directories.

Any questions feel free to E-mail me...
( I'm not a computer genious but it seems like its all about the money these days.)

Offline DavidR

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Re: Doesn't work...!
« Reply #6 on: March 17, 2012, 03:49:54 PM »
You really are making life difficult for yourself, that is a right rigmarole just to uninstall, see below for a clean reinstall:

- Download the latest version of avast, 7.0.1426 http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe and save it to your HDD, somewhere you can find it again (if you didn't save your last download). Use that when you reinstall.

- Download the avast! Uninstall Utility, aswClear.exe find it here and save it to your HDD (it has uninstall tools for 5.x, 6.0.x and 7.0.x).
  • 1. Now uninstall avast! (using add remove programs, if you can't do that start from the next step), reboot.
  • 2. run the avast! Uninstall Utility from safe mode, first for 6.x if previously installed and then for 7.0, once complete reboot into normal mode.
  • 3. install the latest version, reboot.

Programs & Features, Uninstall/Change

One other question as you haven't provided much information in this or the other topic you posted in:
Have (or did) you another Anti-Virus installed in this system, if so what was it and how did you get rid of it ?

If you did it is essential to have properly uninstalled this or it could cause problems for the installation of avast.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security