Author Topic: Un/Re-install Problem  (Read 10587 times)

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Offline CraigB

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Re: Un/Re-install Problem
« Reply #15 on: June 30, 2014, 05:48:17 AM »
Personally I wouldn't be downloading anything until the system is proven to be clean and avast is back up and working again with the all clear from essexboy, patience is required in these matters otherwise you could end up in more trouble than you started with.

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Re: Un/Re-install Problem
« Reply #16 on: June 30, 2014, 06:01:50 AM »
Thank you, CraigB! And thank you, Essexboy! I'll kill the download and be patient. Appreciate your voices of reason. I am so glad this forum exists or I'd be in dire straits. <3 I'll check back in the morning. Huge appreciation ~

Offline essexboy

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Re: Un/Re-install Problem
« Reply #17 on: June 30, 2014, 03:30:05 PM »
Ignore the combofix warning once the avast shields are off.  Avast should then ignore any files being run

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Re: Un/Re-install Problem
« Reply #18 on: June 30, 2014, 08:23:37 PM »
Glad to see you, Essexboy!
Ignored the warning and proceeded...here's the CombFix log:

Offline essexboy

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Re: Un/Re-install Problem
« Reply #19 on: June 30, 2014, 08:53:17 PM »
How is the computer running now ?

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Re: Un/Re-install Problem
« Reply #20 on: June 30, 2014, 10:38:37 PM »
So far, so good PLUS my windows firewall exists, is turned on, and working! Wish I could buy you a drink! :D  Is there a next step?

Offline essexboy

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Re: Un/Re-install Problem
« Reply #21 on: June 30, 2014, 10:41:23 PM »
Just this


Subject to no further problems   :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Download and run Delfix




: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article and this article.
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware



Malwarebytes.

Update and run weekly to keep your system clean


It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide  Best security practices Keep safe  :wave:

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Re: Un/Re-install Problem
« Reply #22 on: June 30, 2014, 10:58:46 PM »
Wonderful news! Thank you so so very much!

I will do Delfix and disable Java (I don't even remember why I have it in the first place) and do CryptoPrevent also. I already have Malwarebytes.  I'll also read the link you gave on best security practices. This computer is pretty fancy for me (and expensive), and I want to protect it.

I'll check back here in this thread in approximately 24 hours and let you know how things are going. Unless everything explodes, haha, but I doubt that will happen. Thanks again, you're amazing!

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Re: Un/Re-install Problem
« Reply #23 on: June 30, 2014, 11:25:15 PM »
Per CryptoPrevent, I can't find a link to the free version...

Offline essexboy

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Re: Un/Re-install Problem
« Reply #24 on: June 30, 2014, 11:27:08 PM »
Use this link and ensure you select free :)
http://www.foolishit.com/download/cryptoprevent-installer/

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Re: Un/Re-install Problem
« Reply #25 on: July 01, 2014, 01:19:15 AM »
Well, there it is! *wink* Thanks!

Offline essexboy

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Re: Un/Re-install Problem
« Reply #26 on: July 01, 2014, 02:54:11 PM »
My pleasure

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Re: Un/Re-install Problem
« Reply #27 on: July 02, 2014, 02:31:48 AM »
Lorangepoppy checking in! All is running smoothly. Essexboy, thank you from the bottom of my heart. You likely saved me from a world of hurt.

Offline essexboy

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Re: Un/Re-install Problem
« Reply #28 on: July 02, 2014, 03:01:27 PM »
:)