Author Topic: Help with scan logs, please  (Read 1584 times)

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stuckontrucks

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Help with scan logs, please
« on: March 21, 2012, 11:46:08 AM »
Hi, All my scan logs are listed as `no virus found`, whereas my wife`s all say, `unable to scan some files`.  Both our PC`s are running windows 7 and as far as I can tell, all our settings are the same.
Can anyone suggest a reason for this discrepancy please?

Offline Pondus

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Re: Help with scan logs, please
« Reply #1 on: March 21, 2012, 12:04:50 PM »
files that can not be scanned are normal
avast is just telling you that some files could not be scanned and the reason why...
what reason does avast give ?

files that can not be scanned are just that...no mor, no less...it does not mean they are infected
files detected as malware will be given a malware name when detected