Author Topic: SteamService.exe and SteamErrorReporter.exe false positives  (Read 7207 times)

0 Members and 1 Guest are viewing this topic.

zouip

  • Guest
SteamService.exe and SteamErrorReporter.exe false positives
« on: March 23, 2012, 10:23:04 AM »
Hi,

This morning I had an alert from Avast saying SteamService.exe and SteamErrorReporter.exe were infected by Malware-gen. I think this is another false positive like the one on Feb 5th (see http://forum.avast.com/index.php?topic=92636.0).

Many thanks,

Offline Milos

  • Avast team
  • Super Poster
  • *
  • Posts: 2293
Re: SteamService.exe and SteamErrorReporter.exe false positives
« Reply #1 on: March 23, 2012, 10:25:19 AM »
Hello,
send us (virus@avast.com) the file to analyze, please. Put "False positive" to subject.

Milos

zouip

  • Guest
Re: SteamService.exe and SteamErrorReporter.exe false positives
« Reply #2 on: March 23, 2012, 10:53:21 AM »
Hi,

I just submitted it using the "send to avast" option in the quarantine zone (I don't know where the quarantine is located on the drive to send you them by email).

Thanks,

Bunni

  • Guest
Re: SteamService.exe and SteamErrorReporter.exe false positives
« Reply #3 on: March 23, 2012, 11:28:50 AM »
Happened to me as well!  Same thing, SteamService.exe reported as Malware gen.

Offline Milos

  • Avast team
  • Super Poster
  • *
  • Posts: 2293
Re: SteamService.exe and SteamErrorReporter.exe false positives
« Reply #4 on: March 23, 2012, 11:33:45 AM »
Hello,
FP should be fixed in current stream update (pkg1203230000000002.bin).

Milos

Chronoboost

  • Guest
Re: SteamService.exe and SteamErrorReporter.exe false positives
« Reply #5 on: March 23, 2012, 12:18:11 PM »
yeah I actually came across this problem just now :/

zouip

  • Guest
Re: SteamService.exe and SteamErrorReporter.exe false positives
« Reply #6 on: March 23, 2012, 12:20:24 PM »
Hi,

Problem is solved for SteamService.exe, but not for SteamErrorReporter.exe. Could you check please ?

Thanks,

michael crane

  • Guest
Re: SteamService.exe and SteamErrorReporter.exe false positives
« Reply #7 on: March 23, 2012, 12:22:53 PM »
same here, I'm trying to reinstall steam as I had VAC issue yesterday.

michael crane

  • Guest
Re: SteamService.exe and SteamErrorReporter.exe false positives
« Reply #8 on: March 23, 2012, 12:40:14 PM »
ok, that seems to be fixed

zouip

  • Guest
Re: SteamService.exe and SteamErrorReporter.exe false positives
« Reply #9 on: March 23, 2012, 12:48:50 PM »
Hi,

Same here, everything solved. Thanks for your reactivity ;)

Bye,

norrim

  • Guest
Re: SteamService.exe and SteamErrorReporter.exe false positives
« Reply #10 on: March 27, 2012, 12:19:57 PM »
Today Avast alert me about WriteMiniDump.exe Win32:Malware-gen. Its a steam file. Then I cant run steam.

Offline Milos

  • Avast team
  • Super Poster
  • *
  • Posts: 2293
Re: SteamService.exe and SteamErrorReporter.exe false positives
« Reply #11 on: March 27, 2012, 02:25:55 PM »
Today Avast alert me about WriteMiniDump.exe Win32:Malware-gen. Its a steam file. Then I cant run steam.
Hello,
send us (virus@avast.com) the file to analyze, please. Put "False positive" to subject.

Milos