Author Topic: firewall outgoing connections question  (Read 8341 times)

0 Members and 1 Guest are viewing this topic.

Offline sellers27

  • Jr. Member
  • **
  • Posts: 20
Re: firewall outgoing connections question
« Reply #30 on: March 28, 2012, 06:09:56 PM »
Hello:     Here is the link to the second analysis scan.   http://www.mediafire.com/download.php?kec4byss73zhpqb

as a general question...  if a malware is found in an email application, did it necessarily come in via that application or could it just be stored or hidden there.   For example in my case,  we never use outlook express,  could this trojan have  come in through an attachment  in  IE mail or something else.

Also how should i proceed.  Should i now try combofix to see if it now works?

Many Thanks for all of your help.

Offline essexboy

  • Malware removal instructor
  • Avast √úberevangelist
  • Probably Bot
  • *****
  • Posts: 40610
  • Dragons by Sasha
    • Malware fixes
Re: firewall outgoing connections question
« Reply #31 on: March 28, 2012, 09:00:50 PM »
You could retry, but you may be one of those one in a thousand systems where it refuses to work

Yes they did come attached to e-mails - any windows client will generally share the e-mail folder

How is the computer now ?

 

Offline sellers27

  • Jr. Member
  • **
  • Posts: 20
Re: firewall outgoing connections question
« Reply #32 on: March 28, 2012, 09:20:01 PM »
Hello:   Our pc seems okay now,  no symptoms.    Thank you very much for your help. 
   
Can you recommend a place where i can learn more about using malware removal tools?

thanks again

Offline essexboy

  • Malware removal instructor
  • Avast √úberevangelist
  • Probably Bot
  • *****
  • Posts: 40610
  • Dragons by Sasha
    • Malware fixes
Re: firewall outgoing connections question
« Reply #33 on: March 28, 2012, 09:26:27 PM »
Well I am totally biased   ;D Geeks to Go has an exceptional training school, but it depends how much time you are able to put into learning

Subject to no further problems   :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
    Quote
    :Commands
    [resethosts]
    [emptytemp]
    [CLEARALLRESTOREPOINTS]
     [Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
Remove ComboFix
  • Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
  • In the Run box, type in ComboFix /Uninstall
     (Notice the space between the "x" and "/")
    then click OK



  • Follow the prompts on the screen
  • A message should appear confirming that ComboFix was uninstalled
Run OTL and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.
   Your Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

 Upgrading Java:
  • Go to this site  and click Do I have Java
  • It will check your current version and then offer to update to the latest version
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ?Keep safe  :wave: