Avast AV Free 7.0.1426 UI locks up - reproducible

[MikeRepairs]

Avast AV Free 7.0.1426
Avast UI locks up - reproducible on many different PC's
This one is Win7 64 bit
Click on Real-time shields - File System Shield - Exclusions -

To get the UI lockup, you have to do this quickly after clicking Exclusions, ... Click "Browse"
The Avast UI will lock up until you reboot the computer

To prevent the UI lockup, you have to wait 10 seconds after clicking Exclusions, ... Hover over "Browse" and wait 10 seconds then Click "Browse"

These all have MBAM Pro and am trying to add an exclusion for it.

[iroc9555]

Mike.

I followed you instructions in 2 XP ( 1 MBAM pro, other MBAM free ) and 1 Vista ( MBAM pro ) and couldn't replicate. I am not saying that it is not happening to you. Just that I could not reproduce the event.

For exclusions between Avast! and MBAM check letter K here:

http://forums.malwarebytes.org/index.php?showtopic=10138

[MikeRepairs]

I have had this happen on about 7 different customer's computers. It does happen sometimes. I install avast on several different computers daily.

[DavidR]

I can't replicate it either.

I have MBAM Pro and no exclusions for it in avast.
The only thing I do is add the c:\windows\temp\_avast_ folder to the MBAM Ignore List and I have had no issues with conflict between the two.

[MikeRepairs]

It only happens if you perform the sequence very fast.

[DavidR]

I was as fast as I can move the mouse and hit the browse button (with any chance of hitting the correct button) from when the exclusions window opens. I don't think I could go any faster.

[CraigB]

Doesnt happen for me on win7 64 with MBAM Pro, i do have the Malwarebyte's program folder excluded though and likewise the avast program folder and windows/avast/temp in Malwarebytes - do all the troubled systems have plenty of ram ?

[MikeRepairs]

These are new computers with 4 gig ram. Maybe it only happens when you first install Avast before the first reboot.. Like I said, this had happened on 7 different new computers.

[DavidR]

Personally I wouldn't do any avast customisations before having done a reboot.