Author Topic: Cannot disable shields on AVAST  (Read 12213 times)

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Offline essexboy

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Re: Cannot disable shields on AVAST
« Reply #15 on: April 12, 2012, 10:16:22 PM »
What error do you get when you try to install the SP

dpesios

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Re: Cannot disable shields on AVAST
« Reply #16 on: April 12, 2012, 10:42:16 PM »
Thanks for the intersting link bob3160.

Anyway,I have tried many setup files but none of them do the work.

Please, anyone, be patient and willing to read what I have already posted so that me and others can benefit from this thread.

Any help appreciated.
« Last Edit: April 12, 2012, 10:43:56 PM by dpesios »

Offline essexboy

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Re: Cannot disable shields on AVAST
« Reply #17 on: April 12, 2012, 10:48:15 PM »
Do you get a specific error when you try to install the SP as that may give me a pointer to the problem area

dpesios

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Re: Cannot disable shields on AVAST
« Reply #18 on: April 12, 2012, 11:00:22 PM »
I get the following message:

"Service Pack 3 setup error. Access is denied."

Offline essexboy

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Re: Cannot disable shields on AVAST
« Reply #19 on: April 12, 2012, 11:03:43 PM »
OK I will need to search for a way to reset access permissions


Offline bob3160

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Re: Cannot disable shields on AVAST
« Reply #20 on: April 12, 2012, 11:09:16 PM »
I get the following message:

"Service Pack 3 setup error. Access is denied."
Will this help:
http://support.microsoft.com/kb/949377
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dpesios

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Re: Cannot disable shields on AVAST
« Reply #21 on: April 12, 2012, 11:15:00 PM »
I already have given it a try.  :)

I run the fix-it application which basically does what is manually suggested in the article.

Offline essexboy

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Re: Cannot disable shields on AVAST
« Reply #22 on: April 12, 2012, 11:24:53 PM »
No you will need to reset the defaults

Could you follow the steps on this page please

http://www.winhelponline.com/blog/reset-the-registry-and-the-file-permissions-in-windows-xp/

Quote
Using SubInACL

For Windows XP Home Edition (and Professional Edition), you may use the SubInACL tool to reset the registry and file permissions. Download and then install the Subinacl.exe (~370 KB) from Microsoft. SubInACL is a command-line tool that enables administrators to obtain security information about files, registry keys, etc.

Download reset.zip, unzip and run the reset.cmd file. This script resets the registry and file permissions in your system.

Reset.cmd Contents
The file reset.cmd contains the following lines:

cd /d "%ProgramFiles%\Windows Resource Kits\Tools"
subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f
subinacl /subdirectories %SystemDrive%\ /grant=administrators=f /grant=system=f

dpesios

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Re: Cannot disable shields on AVAST
« Reply #23 on: April 12, 2012, 11:46:31 PM »
Okay, sorry but I have to take some back-ups first.

I will give it a try and let you know.

Thanks again :)

Offline essexboy

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Re: Cannot disable shields on AVAST
« Reply #24 on: April 13, 2012, 08:00:00 PM »
No problem, in your own time.  If you are unsure of anything then shout. ;D

dpesios

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Re: Cannot disable shields on AVAST
« Reply #25 on: April 19, 2012, 11:14:24 AM »
Unfortunately nothing happened again. :(

I tried to reset the permissions using SubInACL tool and had 700 or so failures.
Does this tool produce any log file so that I can post it here ?

Anyway, thanks for the help.

Offline essexboy

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Re: Cannot disable shields on AVAST
« Reply #26 on: April 19, 2012, 12:49:09 PM »
At this stage I would recommend a backup and then reformat and re-install
If swcalc can not reset the permissions then that is indicative of a deeper system problem