Author Topic: keyboard/mouse and firefox.exe / winword.exe not works  (Read 1829 times)

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keyboard/mouse and firefox.exe / winword.exe not works
« on: May 11, 2016, 09:48:49 PM »
Simple user decided to install avast itself in March ..
Today, March 11, 2016 he stopped working the keyboard and mouse!
The good people in the Internet has found treatment windows- registry
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Control \ Class \ {4D36E96F-E325-11CE-BFC1-08002BE10318}]
"LowerFilters" = -
"UpperFilters" = hex (7): 6d, 00,6f, 00,75,00,63,00,6c, 00,61,00,73,00,73,00,00,00,00,00
[HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Control \ Class \ {4D36E96B-E325-11CE-BFC1-08002BE10318}]
"LowerFilters" = -
"UpperFilters" = hex (7): 6b, 00,62,00,64,00,63,00,6c, 00,61,00,73,00,73,00,00,00,00,00

After properly remove your miserable program
ceased to run MS Office and firefox products
and again as suggested on the Internet have to rename the file to your firefox.exe firefo.exe to somehow run ..
removal utility also does not help, even in safe mode
But in the end have to reinstall the win ..
On good you have to sue for damage to property!
« Last Edit: May 11, 2016, 09:56:26 PM by Dmitry68 »

Offline Eddy

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Re: keyboard/mouse and firefox.exe / winword.exe not works
« Reply #1 on: May 11, 2016, 11:06:05 PM »
No clue on what calender you are using, but it is may and not march ;)

Just a guess since you didn't provided details...
Any installed av was not removed before installing avast.

Removing avast will not cripple ms-office nor Firefox.

Looking at the very little information you gave, I say there was no reason at all to install windows again.
Next to that. a simple user is not even capable of doing so properly.