Author Topic: Avast disabling MS Word  (Read 29956 times)

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ocyl

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Re: Avast disabling MS Word
« Reply #30 on: December 23, 2013, 12:05:32 PM »
The issue appears to have been fixed in newer versions of Avast (e.g. v9.0.2013).
« Last Edit: January 26, 2014, 04:11:21 PM by ocyl »

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Re: Avast disabling MS Word
« Reply #31 on: July 07, 2014, 06:54:49 AM »
The problem described in this thread was finally addressed (or at least it stopped being a problem), but was reintroduced with Avast 2014.9.0.2021!

Avast 2014.9.0.2021 prevents MS Word from SAVING the file being edited, which results in total loss of the file (since MS Word, like all word processors, saves the work file, deletes the named file, and then renames the work file as the named file). Apparently Avast prevents the rename operation from completing.
 
Uninstalling Avast 2014.9.0.2021 (via control panel) and re-installing Avast 2014.9.0.2018 "solved" the problem, but 2014.9.0.2021 is unusable for anyone with MS Word 2000 or 2003 (and most likely later versions of Word).
 
Please address and fix this problem as soon as possible. Thank you.

REDACTED

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Re: Avast disabling MS Word
« Reply #32 on: July 07, 2014, 03:59:38 PM »
2014.9.0.2021 is unusable for anyone with MS Word 2000 or 2003 (and most likely later versions of Word).
For what it's worth, it seems to work okay with Word 365 at the moment.

-Noel

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Re: Avast disabling MS Word
« Reply #33 on: July 08, 2014, 12:01:58 PM »
I have Windows XP SP3 with Word 2007 and Avast free 2014.9.0.2021 and do not have any problems saving or editing documents.  I do not have Safezone, browser cleanup, secureline or software updater etc. installed so perhaps there is a connection.  I also use MBAM and have had no problems with version 1 or 2 with this setup.
« Last Edit: July 08, 2014, 12:07:34 PM by xtinguish »

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Re: Avast disabling MS Word
« Reply #34 on: November 16, 2014, 12:27:48 PM »
The problem described in this thread was finally addressed (or at least it stopped being a problem), but was reintroduced with Avast 2014.9.0.2021!

Avast 2014.9.0.2021 prevents MS Word from SAVING the file being edited, which results in total loss of the file (since MS Word, like all word processors, saves the work file, deletes the named file, and then renames the work file as the named file). Apparently Avast prevents the rename operation from completing.
 
Uninstalling Avast 2014.9.0.2021 (via control panel) and re-installing Avast 2014.9.0.2018 "solved" the problem, but 2014.9.0.2021 is unusable for anyone with MS Word 2000 or 2003 (and most likely later versions of Word).
 
Please address and fix this problem as soon as possible. Thank you.
I can confirm that the bug has indeed regressed and resurfaced in Avast v2014.9.0.2021.  Saving Word documents in FAT32 volumes will cause data loss and corruption.  I am going to try and see if it can be reproduced in v2015.10.0.2208.

REDACTED

  • Guest
Re: Avast disabling MS Word
« Reply #35 on: November 16, 2014, 03:58:16 PM »
I can confirm that the bug has indeed regressed and resurfaced in Avast v2014.9.0.2021.  Saving Word documents in FAT32 volumes will cause data loss and corruption.  I am going to try and see if it can be reproduced in v2015.10.0.2208.
I can reproduce the bug in Avast v2015.10.0.2208, unfortunately.

Offline Vladimyr

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Re: Avast disabling MS Word
« Reply #36 on: November 16, 2014, 07:58:55 PM »
I can reproduce the bug in Avast v2015.10.0.2208, unfortunately.

Me too. Thought Word was the problem till I saw this thread. I've been frequently saving sequentially numbered copies of anything I'm working on as a workaround.
Not only does it trash the working copy, it also leaves corrupted tmp files on the disk.
Word can't delete them - reports  them as "locked by another user".
« Last Edit: November 16, 2014, 08:00:55 PM by Vladimyr »
There is a way that seems right to a man,
       but in the end it leads to death
.” - Proverbs 16:25

Offline Vladimyr

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Re: Avast disabling MS Word
« Reply #37 on: November 18, 2014, 02:36:04 PM »
Any timeframe in which to expect a fix for this? I don't want to leave write scanning disabled any longer than necessary.
There is a way that seems right to a man,
       but in the end it leads to death
.” - Proverbs 16:25

REDACTED

  • Guest
Re: Avast disabling MS Word
« Reply #38 on: November 21, 2014, 04:14:14 AM »
So does anyone try the latest one (ver. 2015.10.0.2028)?

the problem makes me upset and currently I disable scanning doc/docx files in avast.

I am using avast 2014.9.0.2021 and wait for any solution. Thanks!
« Last Edit: November 21, 2014, 09:19:49 AM by tsw »

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Re: Avast disabling MS Word
« Reply #39 on: November 21, 2014, 09:52:30 AM »
I can reproduce the bug in Avast v2015.10.0.2208, unfortunately.

Offline Vladimyr

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Re: Avast disabling MS Word
« Reply #40 on: November 21, 2014, 03:42:43 PM »
Still a problem for me with 10.0.2208

Also apparently very slow read-scanning files in folders on "Open" in Powerpoint 2003 and PPT.tmp files when saving.

« Last Edit: November 21, 2014, 05:11:14 PM by Vladimyr »
There is a way that seems right to a man,
       but in the end it leads to death
.” - Proverbs 16:25

REDACTED

  • Guest
Re: Avast disabling MS Word
« Reply #41 on: March 09, 2015, 03:07:15 AM »
The issue appears to be fixed in v10.2.2214.

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  • Guest
Re: Avast disabling MS Word
« Reply #42 on: May 11, 2016, 10:23:36 PM »
today on win7x64
after uninstalling avast - word/exel/firefox runs with error crash  :(

Offline essexboy

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Re: Avast disabling MS Word
« Reply #43 on: May 11, 2016, 10:40:09 PM »
What error are you getting ?

REDACTED

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Re: Avast disabling MS Word
« Reply #44 on: May 11, 2016, 11:02:54 PM »
like in topic "Avast 2015 (10.3.2225) kills Office 2013"

Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   EXCEL.EXE
  Application Version:   15.0.4737.1000
  Application Timestamp:   558018bb
  Fault Module Name:   StackHash_2408
  Fault Module Version:   0.0.0.0
  Blah blah blah..