Why is this Forum so SLOW

[bob3160]

I've noticed that lately the Alwil forum has become extremely slow.
It's getting very time consuming to help people because every access to the board takes a long time.
Hopefully some from Alwil has an answer to this problem.
I have highspeed access and I'm having problems. I can imagine what those with dialup access must be going thru. :'(

[housi]

I've noticed the same fact - extremely slow. At this time there is delivery deadline not response time
Quick regards
housi

[GYL]

It's the same thing for me ,since  about 15 days.

[conazus]

ditto...  for over a week now..    it hangs... times out..    usually i just give up   :'(

[S.Z.Craftec]

Same here... unbelievable slow. And I am on ADSL, very fast connection. No problems with other forums or any other web sites. Same thing happening if I try to visit these forums from my neighbour's PC, and he has Hi-Speed Cable connection.

Maybe Alwil is doing something regarding new forums... because I remember, they mentioned something regarding getting new forum engine around Christmas... yeepee !

[darkparrot]

It also might be that avast is getting more popular.  

[Eddy]

There are indeed more and more people who have heard/are using Avast, but that is not the reason why the board has problems as you can see at the "Forum History (using forum time offset)" section in the stats. Visitor, posts etc stays about the same. So there is no huge increase of traffic to the board all of a sudden.

[inthewildteam]

Painfully slow here in the U.K. also, started about 5 days ago for me.

Broadband cable connection and haven't noticed any difficulties with posting to the other forums I use.

Latest error message below

Description: Too much time has passed without sending any data for
document http://forum.avast.com/index.php?board=2;action=post2.

[darkparrot]

The forums are most likely hosted on the same server as the main avast site. It may not be busier here, but the main site might be getting more traffic.

[inthewildteam]

Edited trace returns the results below for me in the U.K.

#    IP address       Host name                                Round trip time
1    192.168.*.*      Unavailable                                  1 ms
2    10.59.*.*      Unavailable                                  9 ms
3                 10 ms
4                    13 ms
5    62.253.188.237   pop-bb-b-so-200-0.inet.ntl.com               14 ms
6    62.253.185.237   lee-bb-a-so-700-0.inet.ntl.com               20 ms
7    62.253.187.186   lee-bb-b-ae0-0.inet.ntl.com                  40 ms
8    62.253.185.193   man-bb-a-so-700-0.inet.ntl.com               19 ms
9    212.187.137.1    Unavailable                                  22 ms
10   4.68.113.97      so-10-0.hsa1.Manchesteruk1.Level3.net         21 ms
11                    No response                        
12   4.68.128.102     as-0-0.bbr2.Washington1.Level3.net           103 ms
13   64.159.0.137     so-0-0-0.bbr2.Dallas1.Level3.net             135 ms
14   4.68.122.102     ge-1-2-54.car3.Dallas1.Level3.net            136 ms
15   4.78.220.10      Unavailable                                  136 ms
16   70.85.127.62     dist-vlan32.dsr3-2.dllstx3.theplanet.co         136 ms
17   70.85.127.76     dist-vlan22.dsr1-2.dllstx2.theplanet.co         139 ms
18   12.96.160.39     dsr2-1-v2.dllstx4.theplanet.com              138 ms
19   67.19.255.22     gig1-0-1.sm-car6-6.dllstx4.theplanet.co         136 ms
20   67.19.162.146    sm13.avast.com                               137 ms

[S.Z.Craftec]

The forums are most likely hosted on the same server as the main avast site. It may not be busier here, but the main site might be getting more traffic.

I'm almost 100% sure this is true... the only possible explanation at this point.

[neal62]

Same problem for me. I am on cable. I sometimes get a timeout error using my particular browser. Have been noticing this for almost a week now. Thought it was just me but guess not.

[bob3160]

Neal
That's what I thought at first too till I started getting some IM's from quite a few users.
That's why I posted this in the first place. It's hard to help and hard to ask questions if you can't communicate.

[neal62]

Bob, I agree. You at least had an advantage over me. I never received any IMS from anyone concerning the slow throughput here. Of course I also didn't IM anyone from my end asking about it. Good thing you posted something about it. Maybe someone with the power to either make a change or let us know something will post something here to let us know what's going on. I suspect that the servers are just probably overloaded or they are having some sort of problem?

[ladyluv2k]

As a 'newbie' I thought I'd just say that the problem I had a few hours ago has been resolved thnx to the help of members here in the Forum. I just want to say  BIG THNX to all who helped me from going 'nuts' LOL. Have a great evening & I'll B back often. Great job folks...thnx!!

thank you thank you thank you!