Author Topic: Boot-Time Scan  (Read 3741 times)

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castaways83

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Boot-Time Scan
« on: December 14, 2004, 06:17:56 PM »
I was given a Gateway loaded with Windows ME and I downloaded Avast and found the computer was infected with a Trojan Virus.  It was unable to remove/delete or move it to the chest because it said I didn't have permission to.  I tried to set Avast to run a Boot-Time scan but when I go to the menu, I see it but its shaded not highlighted and I'm unable to click on it.  My other computers are loaded with XP and I'm able run a boot-time scan.  Is it because of the Windows Me or is it something else?
Any help would be much appreciated.

Thanks
Jim

Offline Eddy

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Re:Boot-Time Scan
« Reply #1 on: December 14, 2004, 06:19:52 PM »
Boot time scan is only available on NT based systems as is explaind in Avast's help file, many times on this forum and on the Avast website.
« Last Edit: December 14, 2004, 06:20:48 PM by Eddy »

castaways83

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Re:Boot-Time Scan
« Reply #2 on: December 14, 2004, 06:29:20 PM »
Boot time scan is only available on NT based systems as is explaind in Avast's help file, many times on this forum and on the Avast website.
Ok, Thankyou.  I did not know that.  So, how do I remove this trojan virus, if when it finds it, it is unable to remove/delete or move it to the chest?

Thanks
Jim

Offline Eddy

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Re:Boot-Time Scan
« Reply #3 on: December 14, 2004, 06:37:29 PM »
Follow the malware removal instructions on my webpage. (see my signature)

Offline DavidR

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Re:Boot-Time Scan
« Reply #4 on: December 14, 2004, 06:37:40 PM »
Restart your computer in safe mode (usually pressing F8 during boot) and run a scan in safe mode.

It may be unable to move/delete it because it is running and probably protected by windows. Starting in safe mode may stop it getting loaded.
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