Hi,
Sorry if my instructions weren't clear enough.
Place the following text in the code box into the Custom Scans/Fix section of OTL
netsvcs
/md5start
consrv.dll
/md5stop
Once pasted into the Custom Scans/Fix section press Run Scan. This will produce a log that I will need in your next reply.
Don't worry about the burning CD right now.
Your instructions were clear but I wanted to make 100% sure how you wanted me to run.....since I know one wrong step in thse things can cause more issues.
Attached is OTL Log with custom items added.
Also, had idea.......
Since the Avast Blocker message says the source is C:\Program Files\Internet Explorer\ws2help.dll my thought was to view all O/S files and take a copy from other XP SP3 machine and replace.....basically deleting/replacing this help file/DLL. I went to the folder and even when I set to view O/S files I coudl not find this DLL. Do you think that would work if we could replace some how ?
Additionally, I see IE8 in my ADD/Remove....how about uninstalling and re-installing IE8 ?
FYI....I do have RollBackRX on this machine so I can easily save a snapshot of a current point prior to any of these and roll back to that point, even pre-O/S load. Unlike SystemRestore it rolls back everything.....all/any changes....even O/S.