MBR Alureon-K (RTK) - Need Help

[essexboy]

No TDSSKiller is OK it is just that OTL stops all process and MBAM gets very uppity about that

We will fix the tray icon in a bit... And Avast was snagging the files that TDSSKiller was moving

[LornaC]

So I don't need to disable MBM?

Do I re-run TDSSKiller the same way as before?  Changing parameters or just Start Scan?

[essexboy]

Same method as before change parameters etc 

[LornaC]

Re-ran TDSSKiller.

Threats found as shown in last section of attached file.

The only place I can see \Device\Harddisk0\DR0 is in Notepad.
Cannot delete it from there.

Hope you're staying up late tonight   

[LornaC]

Will wait for reply before re-running OTL.

[essexboy]

OK run OTL and once done let me know of any problems that remain 

[LornaC]

Do I copy and paste the same info as I did the first time I downloaded the program?

By the way, when I turned on my computer this morning I did not receive any warnings from Avast.  Anti Superspyware wanted to do I scan but I didn't do it.

[essexboy]

As it is on the other page I will repost it here 

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

If you have Malwarebytes 1.6 or better installed please disable it for the duration of this run
To disable MBAM
Open the scanner and select the protection tab
Remove the tick from "Start with Windows"
Reboot and then run OTL


Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  

  :OTL
  O3 - HKLM\..\Toolbar: (no name) - {0DCB56A9-C471-4FBE-BDAB-0FC547057806} - No CLSID value found.
  O3 - HKLM\..\Toolbar: (no name) - {92786807-8D75-49A3-B4D0-0B9395F63671} - No CLSID value found.
  O3 - HKU\S-1-5-21-1606980848-1409082233-725345543-1004\..\Toolbar\WebBrowser: (no name) - {472734EA-242A-422B-ADF8-83D1E48CC825} - No CLSID value found.
  O3 - HKU\S-1-5-21-1606980848-1409082233-725345543-1004\..\Toolbar\WebBrowser: (no name) - {A057A204-BACC-4D26-CEC4-75A487FD6484} - No CLSID value found.
  O3 - HKU\S-1-5-21-1606980848-1409082233-725345543-1004\..\Toolbar\WebBrowser: (no name) - {D4027C7F-154A-4066-A1AD-4243D8127440} - No CLSID value found.
  O3 - HKU\S-1-5-21-1606980848-1409082233-725345543-1004\..\Toolbar\WebBrowser: (no name) - {EFA17369-CDC0-4927-9AFC-BAAD1F96B2AE} - No CLSID value found.
  [2008/09/07 23:25:19 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\n7-89-o9-3r-4t-r9
  [2009/04/06 22:15:11 | 000,000,000 | -HSD | M] -- C:\Documents and Settings\Lorna\Application Data\.#
  @Alternate Data Stream - 85 bytes -> C:\Documents and Settings\All Users\Desktop:$SS_DESCRIPTOR_PVX2VCGKMVF9F8NYTKBRVLNJCMLP9J5N8KGMJWMNNHCK98FGSH25VVVVVVVVVVVVV
  
  :Files
  ipconfig /flushdns /c
  
  :Commands
  [resethosts]
  [emptytemp]
  [CREATERESTOREPOINT]
  [Reboot]
• Then click the Run Fix button at the top
  
• Let the program run unhindered, reboot the PC when it is done
• Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

[LornaC]

MBAM doesn't run at Start up so can I just go ahead and run OTL?

[LornaC]

Ran OTL.  Of course Threatfire said OTL.exe was high risk so I allowed the process twice.

Attached is the log file.

Have to run out for a bit.  Will be back to see your next reply.

[essexboy]

The big question now .... How is the computer behaving

[LornaC]

It seems ok.  My memory has increased by 10%.  My hard drive is 97% full but that's probably because of the additional programs I downloaded yesterday.  My avast icon in system try rotates a few times and stops and repeats this cycle.  Pages are opening faster.

[essexboy]

OK lets now remove my rubbish 

Subject to no further problems   

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  

  :Commands
  [resethosts]
  [emptytemp]
  [CLEARALLRESTOREPOINTS]
   [Reboot]

• Then click the Run Fix button at the top
  
• Let the program run unhindered, reboot the PC when it is done

Run OTL and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View Tab.
• Under the Hidden files and folders heading select Do not show hidden files and folders.
  
• Click Yes to confirm.
• Click OK.

   Your Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

 Upgrading Java:

• Go to this site  and click Do I have Java
  
• It will check your current version and then offer to update to the latest version

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

• Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ?Keep safe  :wave:

[DavidR]

<snip>
My hard drive is 97% full but that's probably because of the additional programs I downloaded yesterday.
<snip>

Even when you remove OTL, etc. that will still leave you very short on hard disk space.

At 97% full that is going to hamper your system performance, the system/hard disk is probably very fragmented and windows requires 15% free space in order for it to defrag the drive.

So you should take a hard look at what programs you have installed on your system and uninstall those that you don't use (MBAM is a keeper though as the space it takes up is less than its benefit).

Now that you are clean there are things that you can do to make some space:
- Temp File Cleaner by OldTimer
http://www.geekstogo.com/forum/files/file/187-tfc-temp-file-cleaner-by-oldtimer/
TFC requires a reboot immediately after running. Be sure to save any unsaved work before running TFC.

Get rid of old restore points:

Now you are clear of infection create a clean System Restore point:
1. Click Start, All Programs, Accessories, System tools, System Restore.
2. In the pop-up that appears fill in the radio button to Create a Restore Point
3. Click NEXT
4. Enter a useful name that you will remember if you need to find this again (Clean Restore Point)
5. Click CREATE

You now have a clean restore point, you should clear the old ones:
1. Click Start, All Programs, Accessories, System tools, Disk Clean Up
2. Click OK on the C: drive
3. Click the More Options tab
4. In the System Restore section click the Clean Up button

[LornaC]

Ran OTL clicking only Run Fix.
Program told me to reboot and I did.
Ran OTL hitting cleanup button.  It removed TDSS Killer icon and log files, OTL and log files, then when it was 'processing deleteitself, I was told to reboot PC.  So I clicked OK.
My Shs.exe (Self Help Software ended and THEN i got a Warning:   TFUN.exe -DLL Installation Failed because Windows is shutting down.

I have not checked my hidden files and folders yet.

I did not see your post below when I first got these instructions even though it was here.

Is there something we need to do before I check my Hidden Files & Folders because of the Warning message I received?