Hello,
I recently installed Avast and performed a boot up scan. I canceled the scan and tried rebooting my computer but it always restarts at the windows logo. I cant get into safe mode either. I've researched this error and saw that I had to do an FRST scan. I've attached it below. Any help would be greatly appreciated.
Did you have another antivirus installed at the time you ran Avast! Or maybe the reason Avast! was installed? Why was the scan cancelled?
In any case, if you are not able to get into safe mode, there are ways around that, say, booting into a live os cd. A resident malware expert will be along, essexboy has been notified.
Go here on another computer, and follow the instructions here:
http://forum.avast.com/index.php?topic=53253.0 Please
attach all resulting logs here, not in the
LOGS topic, using Attachments and other options below the forum text box lower left-hand corner when replying. I know at the moment the computer is not usable, but the above is for when it is.....
