Hi DonZ63,
Do not give a misreprentation of the facts here. To set things straight- in malware removal routines only qualified removal experts that has been trained officially and sufficiently, like indeed essexboy, oldman, jeffce and some others here, are allowed to guide in and through malware cleansing routines that should be guided in this way.
These officially qualified removal experts have no connection to avast, they are volunteers and users of the avast programs like the others here, but they have been trained through various special online anti-malware universities or boot-camps and are members of Unite for instance, the membership of which organization is a webwide guarantee that the person is a qualified removal expert, and knows what he/she is doing.
This to prevent that untrained users may do more damage than good. The other side of the coin is natuarally that the malware removal experts here will build up a gigantic expertise with all the different sorts of malware that has to be cleansed. Just like others here build up expertise in cold reconnaisance anaysis of malware through url-scanning methods (Asyn, Pondus, spg Scott, !Donovan, etc.),
polonus