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Author Topic: Unable to register Avast 7 - XP Home SP3. | Nothing happens.  (Read 5695 times)

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RogueIP

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Unable to register Avast 7 - XP Home SP3. | Nothing happens.
« on: April 15, 2012, 03:26:50 AM »
I am unable to register Avast 7, when I select the 'Or register free antivirus (base protection only)' radio button and then click on the big green 'Continue' button nothing happens.

I do not have any popup blockers installed, MSE has never been installed.  The previous A/V software was Avast 6.  This is a fresh install after having performed a complete uninstall of Avast 6 using the special uninstall utility.



Any tips?
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Offline Lisandro

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Re: Unable to register Avast 7 - XP Home SP3. | Nothing happens.
« Reply #1 on: April 15, 2012, 03:59:05 AM »
Some days ago there were a trouble in the registration servers.
Maybe you can wait a little with the trial version and test again.
Is your avast updated?
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Offline Asyn

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Re: Unable to register Avast 7 - XP Home SP3. | Nothing happens.
« Reply #2 on: April 15, 2012, 08:47:08 AM »
Quote from: RogueIP on April 15, 2012, 03:26:50 AM
I am unable to register Avast 7, when I select the 'Or register free antivirus (base protection only)' radio button and then click on the big green 'Continue' button nothing happens.

https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=1073
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

candid.trader

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Re: Unable to register Avast 7 - XP Home SP3. | Nothing happens.
« Reply #3 on: April 16, 2012, 03:39:48 PM »
@ Asyn

Thanks for providing info about offline registration process. I was experiencing the same issue with online registration.

Still have not received the registration key, though!

Update: Received the key and registered successfully. :)
« Last Edit: April 16, 2012, 04:30:18 PM by candid.trader »
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Offline Asyn

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Re: Unable to register Avast 7 - XP Home SP3. | Nothing happens.
« Reply #4 on: April 17, 2012, 05:18:36 AM »
Quote from: candid.trader on April 16, 2012, 03:39:48 PM
@ Asyn

Thanks for providing info about offline registration process. I was experiencing the same issue with online registration.

You're welcome.
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

stansfield

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Re: Unable to register Avast 7 - XP Home SP3. | Nothing happens.
« Reply #5 on: April 19, 2012, 10:12:04 PM »
Hey, have exactly the same problem on Win 7 64-bit, and on a freshly installed system, so it's definitely a bug within Avast... Hopefully someone will take care if it soon.

@Asyn
Thanks for the link to the offline registration, I'm waiting for the email now..

btw, if I choose any one of the paid options (Internet Security) the Continue button works just fine... interesting ;)
« Last Edit: April 19, 2012, 10:16:05 PM by stansfield »
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Offline Asyn

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Re: Unable to register Avast 7 - XP Home SP3. | Nothing happens.
« Reply #6 on: April 19, 2012, 10:18:05 PM »
Quote from: stansfield on April 19, 2012, 10:12:04 PM
@Asyn
Thanks for the link to the offline registration, I'm waiting for the email now..

You're welcome.
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Hawkeye_09

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Re: Unable to register Avast 7 - XP Home SP3. | Nothing happens.
« Reply #7 on: April 22, 2012, 08:56:48 AM »
HI EVERYBODY!!! I EXACTLY KNOW HOW TO REGISTER IT! SEE.... AFTER YOU CHOSE THE "Or register free antivirus (base protection only)" THEN CLICK "CONTINUE", PRESS THE ESCAPE KEY "Esc" THEN THE REGISTRATION FORM WILL LOAD... THEN FILL IT UP, THEN CLICK "REGISTER FOR FREE LICENSE. TA DA!!! HEHE I JUST DISCOVERED IT MYSELF AFTER I GOT ANGRY WHEN THEY SAID THAT I SHOULD WAIT FOR 30 MINUTES AFTER I USED THE OFF-LINE REGISTRATION.... WELL GOOD LUCK FOR YOU
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