Author Topic: Crash while runing aswMBR.exe  (Read 7750 times)

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Vicrod

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Crash while runing aswMBR.exe
« on: April 07, 2012, 11:20:47 AM »
Hello, since I was having problems with downloaded .asf files, I was prompted to follow recomendations posted by essexboy in "Topic: Log to assit in cleaning malaware". I followed the indicated instructions, I did run MBAM (log attached), then I did OTL  (OTL.txt and Extras.txt attached) and then did aswMBR.exe as told. While runing this last program, at a certain point it crashed ("Windows unexpected crash" crash.jpg attached) and restarted the computer. I ran aswMBR.exe for a second time and at the expected crash point saved a log (aswMBR.txt and MBR.dat attached) and after a few seconds the program crashed again.
I would appreciate if someone could assit me with this problem.
Note: I am attaching to this post the mbam-log, OTL.txt and Extras.txt, since I only can attach a maximun of 4 files. The other 3 files, aswMBR.txt, MBR.dat and crash.jpg,  will be attached to a second post to follow the present one.
I dont know if this is the right way to do it or not.
Thanks

Offline Pondus

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Re: Crash while runing aswMBR.exe
« Reply #1 on: April 07, 2012, 12:19:13 PM »
post your logs in one topic, dont create a new for every attachment     http://forum.avast.com/index.php?topic=96849.0


you click the reply button here...and attach those logs you could not in first post
« Last Edit: April 07, 2012, 12:46:18 PM by Pondus »

Vicrod

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Re: Crash while runing aswMBR.exe
« Reply #2 on: April 07, 2012, 03:13:53 PM »
Ok here are the 2 missing files in my initial post: mbam-log and OTL.txt plus aswMBR.txt and crash.jpg from my second. Do I have to send the MBR.dat also?
Apologize for the mistakes, but I am new to all this. Thank you

Offline essexboy

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Re: Crash while runing aswMBR.exe
« Reply #3 on: April 07, 2012, 04:06:48 PM »
Hi lets use a different tool to look at the MBR

Download the latest version of TDSSKiller from here and save it to your Desktop.
 
 
  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
     

     
  • Check the boxes beside Verify Driver Digital Signature and Detect TDLFS file system, then click OK.
     

     
  • Click the Start Scan button.
     

     
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
     

     
  • If malicious objects are found, they will show in the Scan results and offer three (3) options.
  • Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.
     

     
  • Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste its contents on your next reply.

Vicrod

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Re: Crash while runing aswMBR.exe
« Reply #4 on: April 08, 2012, 01:26:05 PM »
Thanks for your reply essexboy. Attached TDSSkiller report and TDSSKillr.jpg final window.
Thanks for your help.

Offline essexboy

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Re: Crash while runing aswMBR.exe
« Reply #5 on: April 08, 2012, 05:44:56 PM »
What are the current problems ?

Vicrod

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Re: Crash while runing aswMBR.exe
« Reply #6 on: April 09, 2012, 12:00:53 AM »
While runing the scan at aswMBR.exe the program keeps crashing, giving the same result and stated before.

Offline essexboy

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Re: Crash while runing aswMBR.exe
« Reply #7 on: April 09, 2012, 12:07:05 AM »
Could you try aswMBR from safe mode please

Vicrod

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Re: Crash while runing aswMBR.exe
« Reply #8 on: April 09, 2012, 01:03:22 PM »
Ok I ran aswMBR.exe from safe mode. Scan finished successfully. What does this mean? Saved log attached. Thanks

Offline essexboy

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Re: Crash while runing aswMBR.exe
« Reply #9 on: April 09, 2012, 01:16:59 PM »
That would indicate that a driver in normal mode is interfering with aswMBR's function.  But, it again shows clean so I do not think it is anything to be concerned about


Vicrod

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Re: Crash while runing aswMBR.exe
« Reply #10 on: April 10, 2012, 02:01:51 PM »
I really appreciated your assistance along this issue. Thanks a lot essexboy :)

Offline essexboy

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Re: Crash while runing aswMBR.exe
« Reply #11 on: April 10, 2012, 09:05:55 PM »
Run OTL and hit the cleanup button to remove it  ;D