Author Topic: Windows 7 Sleep problem  (Read 8591 times)

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Offline essexboy

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Re: Windows 7 Sleep problem
« Reply #15 on: April 10, 2012, 09:29:08 PM »
May well be worth using that option as it will be faster that running the clean boot sequence


aza101

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Re: Windows 7 Sleep problem
« Reply #16 on: April 10, 2012, 10:17:38 PM »
I think it has something to do with an update too. Because when I do a fresh install, then install avast before I do updates the problem happens. as soon as I get my pc all up to date the problem happens. Maybe it's the windows remover tool or something?

Offline essexboy

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Re: Windows 7 Sleep problem
« Reply #17 on: April 10, 2012, 10:28:27 PM »
It could well be - mayhap get up to date then do a full uninstall/install of Avast and se if it re-occurs

aza101

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Re: Windows 7 Sleep problem
« Reply #18 on: April 10, 2012, 10:53:01 PM »
what does mayhap mean

Offline essexboy

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Re: Windows 7 Sleep problem
« Reply #19 on: April 10, 2012, 11:14:11 PM »
Sorry I am a very old Englishman as my language reflects  ;D

That means do all the windows updates and then uninstall/reinstall Avast.  As one of the many updates you are getting may be  causing problems

Offline Gopher John

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aza101

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Re: Windows 7 Sleep problem
« Reply #21 on: April 10, 2012, 11:16:25 PM »
yea I did that already, and it only has a problem after the installs.

BTW how old are you exactly?  I hope I'm not getting pc advice from some old granddad lol

Offline essexboy

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Re: Windows 7 Sleep problem
« Reply #22 on: April 10, 2012, 11:22:04 PM »
Well when I went to school we used slates  ;D

So even after all updates are installed and you then install Avast the problem is still apparent

What we can do now is a clean boot, this will basically just have MS drivers running

However as we know it works well without Avast we will  selectively test the remaining drivers

This will be by a process of elimination to try and replicate the sleep problem with Avast

Step 1:

Start the System Configuration Utility
Click Start, click Run, type msconfig, and then click OK.
The System Configuration Utility dialog box is displayed.

Step 2:

Configure selective startup options
In the System Configuration Utility dialog box, click the General tab, and then click Selective Startup.
Click to clear the Process SYSTEM.INI File check box.
Click to clear the Process WIN.INI File check box.
Click to clear the Load Startup Items check box. Verify that Load System Services and Use Original BOOT.INI are checked.
Click the Services tab.
Click to select the Hide All Microsoft Services check box.
Click Disable All, and then click OK.
When you are prompted, click Restart to restart the computer.

Step 3: Log on to Windows

If you are prompted, log on to Windows.
When you receive the following message, click to select the Don't show this message or launch the System Configuration Utility when Windows start check box, and then click OK.

Quote
You have used the System Configuration Utility to make changes to the way Windows starts.
The System Configuration Utility is currently in Diagnostic or Selective Startup mode, causing this message to be displayed and the utility to run every time Windows starts.
Choose the Normal Startup mode on the General tab to start Windows normally and undo the changes you made using the System Configuration Utility.

Now we get to the tedious part,:

Then do the following

Restart MSConfig and select half of the disabled services and reboot

Put the system to sleep and then wake

Is the problem still present ?

If Yes then deselect half of the services that you resumed and reboot

If no then select half of the remaining services and reboot

The intention here is to isolate the one service/driver that is causing the problem

aza101

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Re: Windows 7 Sleep problem
« Reply #23 on: April 10, 2012, 11:33:23 PM »
OK mate, I too am in England, so can we do it tomorrow it's late now? I'll be back around 7pm tomorrow hope ur around!

Offline essexboy

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Re: Windows 7 Sleep problem
« Reply #24 on: April 10, 2012, 11:49:12 PM »
Yep round about 8 pm as I need to check my students first  ;D

aza101

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Re: Windows 7 Sleep problem
« Reply #25 on: April 11, 2012, 07:59:39 PM »
Hello mate, I am knackered again after work, can we do this on Saturday lol I'll resurrect the thread then.

Offline essexboy

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Re: Windows 7 Sleep problem
« Reply #26 on: April 11, 2012, 08:38:26 PM »
No problem, I am subscribed to the thread