Author Topic: The Base Filtering Engine service hung on starting  (Read 7470 times)

0 Members and 1 Guest are viewing this topic.

lister

  • Guest
The Base Filtering Engine service hung on starting
« on: April 06, 2012, 03:00:57 AM »
This behaviour only occurs about every 1 in 4/5 times every boot. This started occuring since I updated to avast 7. There have been a few posts possibly linking this to SSDs and/or 64 bit systems (or comodo).

Either way, the solution is that various other windows services do not start or hang and a reboot is required. How can I help track down this problem, would an uninstall/reinstall help? Any suggestions would be appreciated, thx

Offline redwolfe_98

  • Full Member
  • ***
  • Posts: 107
Re: The Base Filtering Engine service hung on starting
« Reply #1 on: April 06, 2012, 04:20:12 AM »
lister, in your post you indicate that you are using a 64-bit version of windows.. in your signature, you say that you are running windows xp.. if you are running the 64-bit version of windows xp, avira's "system requirements" say that the current version of avast is not compatible with the 64-bit version of windows xp..

maybe you are running the 64-bit version of windows 7 and you just haven't updated your "signature"?

Online CraigB

  • Avast Überevangelist
  • Serious Graphoman
  • *****
  • Posts: 11239
  • No support PM's thanks
Re: The Base Filtering Engine service hung on starting
« Reply #2 on: April 06, 2012, 07:37:52 AM »
lister it could be worth a try for a clean install using the avast uninstall tool in safemode for all versions of avast you have ever installed http://www.avast.com/uninstall-utility

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: The Base Filtering Engine service hung on starting
« Reply #3 on: April 06, 2012, 07:44:36 AM »
This behaviour only occurs about every 1 in 4/5 times every boot. This started occuring since I updated to avast 7. There have been a few posts possibly linking this to SSDs and/or 64 bit systems (or comodo).

Either way, the solution is that various other windows services do not start or hang and a reboot is required. How can I help track down this problem, would an uninstall/reinstall help? Any suggestions would be appreciated, thx

Read here: http://forum.avast.com/index.php?topic=95585.msg771330#msg771330
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

lister

  • Guest
Re: The Base Filtering Engine service hung on starting
« Reply #4 on: April 06, 2012, 03:26:25 PM »
I applied the patch the patch, I'll see if that corrects the issue. Thanks.

updated my specs  ;)

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: The Base Filtering Engine service hung on starting
« Reply #5 on: April 07, 2012, 05:59:29 AM »
I applied the patch, I'll see if that corrects the issue. Thanks.

You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline RejZoR

  • Polymorphic Sheep
  • Serious Graphoman
  • *****
  • Posts: 9406
  • We are supersheep, resistance is futile!
    • RejZoR's Flock of Sheep
Re: The Base Filtering Engine service hung on starting
« Reply #6 on: April 17, 2012, 06:47:17 PM »
When will this be officially included in an update? My laptop was fine since the report of this bug but now all of the sudden it started again. I was so pissed i tossed avast! of the laptop and installed MSE for the time being. It has to do this crap when you need the computer the most.
Visit my webpage Angry Sheep Blog

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: The Base Filtering Engine service hung on starting
« Reply #7 on: April 18, 2012, 05:41:13 AM »
When will this be officially included in an update?

In ~ 3 weeks in the next beta.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline RejZoR

  • Polymorphic Sheep
  • Serious Graphoman
  • *****
  • Posts: 9406
  • We are supersheep, resistance is futile!
    • RejZoR's Flock of Sheep
Re: The Base Filtering Engine service hung on starting
« Reply #8 on: April 18, 2012, 08:11:57 AM »
Where did you get this info? Have to check our closed section i guess...
Visit my webpage Angry Sheep Blog