Author Topic: Updates not working and I cannot get the registration to work on new Avast 7  (Read 2279 times)

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willofaustralia

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I used Ghost to return to a different OS volume. the volume was approx 3 month old,so all updates for all apps were well out of date.
and when I went to update my Avast Defs It wouldn't update, (no error)
also the MS essentials wouldn't update __SO I
I completely removed MSE.__have not reinstalled MSE,___ and removed Avast(6+) and downloaded Avast 7+, now
I cannot register avast 7 and the defs will not update,
Avast seems to be working OK and looks normal, but no registration and no updates.
help needed for this one _thanks.

Offline AntiVirusASeT

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could u post a screenshot of ur startup? (follow the screenshot below to get ur startup info). this could see if there is any leftovers of MSE

also, did u use avast uninstall utility to remove avast 6?

willofaustralia

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Have registered online___ I just had to keep trying until it came good, so updates OK and Reg OK.
Thanks for your input
Bill in Australia

Offline AntiVirusASeT

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np, however, it would still be better to make sure no MSE leftovers are present. least they cause problems in the future.