Author Topic: Really don't know what to do anymore...  (Read 9661 times)

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verybadluck

  • Guest
Really don't know what to do anymore...
« on: April 15, 2012, 02:16:32 AM »
Ok, I have a huge problem, and i really don't know how to solve it... Since my comp. was infected with some peace of ..., something like autorunn virus, i wanted to start boot-time scan... And i don't really know how long it lasted, i think about hour and a half, or two... After it's done, this is happened - i don't have any game saves, firefox bookmarks, and computer is extremely slower than it whas...

Biggest problem is that huge number of small programs isn't working anymore, and there is a hell of a lot data missing - guy who is using that computer also told me that a lot of java games for mobile phone is missing, and also some packet tracer projects..

I'm not the only user on that machine, and if there isn't a way to recover those files, i would probably fail mu exam... Not to mention time and nerves lost to install windows and find all of few months data which is lost...

I admit, i'm on this forum to find solution, and i newer thought that i would become angry avast user...

I tried to do move files back from virus chest, to do system restore, but failed to recover a huge number of things... I am using windows 7 professional x64 and avast 7

If someone had similar problem, or someone knows how to help me, i will be... well happy is stupid word...

adotd

  • Guest
Re: Really don't know what to do anymore...
« Reply #1 on: April 15, 2012, 02:23:25 AM »
Hi verybadluck

Welcome to the AvastWEBForum

can you please visit the following page and do these scans on your computer please


http://forum.avast.com/index.php?topic=53253.0

once you have finished can you go to::


http://forum.avast.com/index.php?board=4.0

make a new topic in there please and attach your logs

A malware specialist will help you there

Best regards

Anthony 8)

Nesivos

  • Guest
Re: Really don't know what to do anymore...
« Reply #2 on: April 15, 2012, 02:23:52 AM »
Using Last Known Good Configuration

http://windows.microsoft.com/en-US/windows-vista/Using-Last-Known-Good-Configuration

Do a Google search for
Quote
Using-Last-Known-Good-Configuration windows 7
to get more information on how to use it including video

When I used W7 (I now use W8-CP) "Using Last Known Good Configuration" saved my butt a couple of times.

Good luck

adotd

  • Guest
Re: Really don't know what to do anymore...
« Reply #3 on: April 15, 2012, 02:31:18 AM »
Sorry i didnt notice you wanted to get your files ok

try this

Reboot your computer
Press f8 until you get the option to enter safe mode
Enter safe mode only

Warning autorun virus attach to memory sticks  :o

See if you can find the files :)

verybadluck

  • Guest
Re: Really don't know what to do anymore...
« Reply #4 on: April 15, 2012, 02:40:04 AM »
#Nesivos
Last good configuration is the conf. after boot-time scan... So nothing really changed :(

#adotd
Trying to find it in safe mode, at this time with no help...

Btw i am on my old machine right now, so sorry if i am not replying so fast.. Thank you both.

adotd

  • Guest
Re: Really don't know what to do anymore...
« Reply #5 on: April 15, 2012, 02:41:17 AM »
Hold on a min m8  ;)

adotd

  • Guest
Re: Really don't know what to do anymore...
« Reply #6 on: April 15, 2012, 02:49:08 AM »
can you find the files?

adotd

  • Guest
Re: Really don't know what to do anymore...
« Reply #7 on: April 15, 2012, 02:58:50 AM »
can you access avast interface.

verybadluck

  • Guest
Re: Really don't know what to do anymore...
« Reply #8 on: April 15, 2012, 03:00:21 AM »
Nope... I have seen that i'm logged on on a temporary profile... Is it possible that scan isn't completed for the first time? I don't really know what to do, but to look on a monitor as a noob and watch entire process... Don't really know is it smart to start another scan, while i don't know anything about the files...

I can access avast, but like everything else, program setup is different - silent mode is disabled, not enabled like is ordered to be :p

adotd

  • Guest
Re: Really don't know what to do anymore...
« Reply #9 on: April 15, 2012, 03:05:49 AM »
can you go to the maintence tab and then go to virus chest and tell me what you have in there please.

verybadluck

  • Guest
Re: Really don't know what to do anymore...
« Reply #10 on: April 15, 2012, 03:10:19 AM »
Few files, mostly some keygens from from programs, and one picture, nothing else... There isn't anything else, i also thought that there will be lot of files, but nothing really, 9 files...

adotd

  • Guest
Re: Really don't know what to do anymore...
« Reply #11 on: April 15, 2012, 03:12:51 AM »
what is avast saying they are?

adotd

  • Guest
Re: Really don't know what to do anymore...
« Reply #12 on: April 15, 2012, 03:15:18 AM »
did you get your files?

verybadluck

  • Guest
Re: Really don't know what to do anymore...
« Reply #13 on: April 15, 2012, 03:18:35 AM »
if i understand you well, it saying that some of them are win2:malware-gen - its keygen.exe files for some programs...

didn't get anything but those 9 files - i still don't have a single game save and firefox bookmarks, also some of the programs setup are messed up...

adotd

  • Guest
Re: Really don't know what to do anymore...
« Reply #14 on: April 15, 2012, 03:20:40 AM »
does programs crash on your pc?