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Blue screen Windows when Avast free 7 install
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Topic: Blue screen Windows when Avast free 7 install (Read 2219 times)
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Moy380
Guest
Blue screen Windows when Avast free 7 install
«
on:
April 17, 2012, 03:12:12 PM »
hello , i had 2 times o BSD when i try to install avast
How can I help you ?
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JuninhoSlo
Avast Evangelist
Advanced Poster
Posts: 849
Re: Blue screen Windows when Avast free 7 install
«
Reply #1 on:
April 17, 2012, 03:50:45 PM »
Hi
Create 7z file and send mini dump+full dump file to Avast via FTP server. How to send files to Avast via FTP server.--
https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=18
Free FTP client:
http://filehippo.com/download_filezilla/
PS:Rename 7z file with unique name:your name in avast forum+BSOD
Thank you.
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Pondus
Probably Bot
Posts: 37505
Not a avast user
Re: Blue screen Windows when Avast free 7 install
«
Reply #2 on:
April 17, 2012, 03:56:08 PM »
what antivirus did you have before installing avast ?
did you uninstall it before installing avast ?
have you run a removal tool to clear any leftover files that may conflict ?
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Blue screen Windows when Avast free 7 install