Author Topic: Mensagem de arquivo corrompido ao atualizar o Avast  (Read 4070 times)

0 Members and 1 Guest are viewing this topic.

edubausasef

  • Guest
Mensagem de arquivo corrompido ao atualizar o Avast
« on: April 21, 2012, 02:26:27 PM »
Prezados, bom dia!

O sistema automático de atualização não consegue atualizar o Avast. Ao tentar manualmente aparece a mensagem de arquivo corrompido. O que devo fazer? Agradeço a atenção...

Eduardo Bausas

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: Mensagem de arquivo corrompido ao atualizar o Avast
« Reply #1 on: April 21, 2012, 09:29:52 PM »
Se o processo de atualização entrar em looping, o melhor é uma instalação limpa:

1. Download the latest version of avast! Uninstall Utility and save it.
2. Download the latest avast! version and save it.
3. (Optional) If you want, save your avast! settings for later restoration (Settings > Maintenance > Back up).
4. Uninstall avast from Control Panel (if possible). If, for any reason, you can't run it, try booting in Safe Mode and doing it from there. Anyway, boot after that.
5. Run the avast! Uninstall Utility saved on 1 in Safe Mode. Boot after you've run it. Repeat this for any major avast! version you have ever installed/upgraded in your computer.
6. Install avast! using the setup saved on 2. Boot.
7. Register your free copy or add the license key for Pro. Or even upgrade your key from old versions.
8. Check and post the results. If, for any reason, you did not solve, try doing the step 3 in Safe Mode anyway.
The best things in life are free.