Author Topic: Web browser issues pages do not fully load I see boxes with a red X's E  (Read 5671 times)

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donjuangirl

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Hi if anyone out there can help me have been having issues with my web browser pages  any page I go on does not fully load and with that I see boxes with a red X inside. I did a scan with Malwarebytes and it found 44 items but still the issue hasnt been resolved I did another scan again and malwarebytes found 6 items I save the log I will be attaching it shortly. I did a scan with superantispyware serveral times just like with the malwarebytes and everytime I think the adwares are gone after rebooting there still there I have a log from the Superantispyware scan. If anybody can help me in solving this issue for good it will be great. 
« Last Edit: April 21, 2012, 06:12:35 PM by donjuangirl »

Offline Pondus

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your malwarebytes log say "NO ACTION TAKEN"  did you not click the remove selected button after scan  ?
the detection in this logs also PUP detection. PUP = Possible Unwanted Program


also, SAS scan for tracking cookies....and will find this at almost every scan after you have surfed the net, tracking cookies are nothing to worry about
« Last Edit: April 21, 2012, 06:25:02 PM by Pondus »

Offline Pondus

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Follow this guide and attach the logs from OTL / aswMBR
http://forum.avast.com/index.php?topic=53253.0

donjuangirl

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yes I did here are all the scan reports that I've been doing since yesterday

donjuangirl

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here are the scans from Superantispyware each time after removals my  computer robooted so I don't know I did everything that I was suppose to do like I was always do.

donjuangirl

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Here are the results

donjuangirl

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Here you go

donjuangirl

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I cant send you the OTL the file is too large. So what do I do so I can send it to you ?

Offline essexboy

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Is it to large to attach ?   If so could you upload to a file sharing site like Mediafire and post the sharing link please

donjuangirl

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yes its too large to attach. Ok I will try

donjuangirl

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Re: Web browser issues pages do not fully load I see boxes with a red X's E
« Reply #10 on: April 21, 2012, 08:14:03 PM »
here you go  I hope I did it right essexboy  :) http://www.mediafire.com/view/?3g6rcjm7jjp9xr4
« Last Edit: April 21, 2012, 08:15:57 PM by donjuangirl »

Offline essexboy

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Re: Web browser issues pages do not fully load I see boxes with a red X's E
« Reply #11 on: April 21, 2012, 08:52:59 PM »
OK not a lot apparent there but your Host file needs resetting

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

If you have Malwarebytes 1.6 or better installed please disable it for the duration of this run
To disable MBAM
Open the scanner and select the protection tab
Remove the tick from "Start with Windows"
Reboot and then run OTL


Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
    Quote
    :Files
    ipconfig /flushdns /c

    :Commands
    [resethosts]
    [emptytemp]
    [CREATERESTOREPOINT]
    [Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
THEN

Go to Control Panel > Internet options
Select the Advanced tab
Click reset
Close internet options and then retry
Let me know if the pictures are present

donjuangirl

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Re: Web browser issues pages do not fully load I see boxes with a red X's E
« Reply #12 on: April 21, 2012, 09:04:04 PM »
essexboy I dont have it I am using the free version of malwarebytes so doesit matter

Offline essexboy

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Re: Web browser issues pages do not fully load I see boxes with a red X's E
« Reply #13 on: April 21, 2012, 09:05:03 PM »
Ok just run OTL then  ;D

donjuangirl

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Re: Web browser issues pages do not fully load I see boxes with a red X's E
« Reply #14 on: April 21, 2012, 09:07:45 PM »
ok  :)