Author Topic: Ubuntu Shared Memory Issue - Needs An Official Fix  (Read 5450 times)

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DrAndre

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Ubuntu Shared Memory Issue - Needs An Official Fix
« on: April 24, 2012, 10:22:25 AM »
Avast! Linux Home Edition does not work with any version of Ubuntu (the most popular Linux distribution), due to the latest virus definitions requiring a larger allocation of shared memory, this is a fact, a fact I'm sure Avast developers are aware of.

I understand that there is a fix by changing the SHM value in terminal or via editing a text file as root.

Avast expects there users to browse forums and use root commands posted by random users that have no affiliation with Avast? Please make an official fix or at least post instructions for a fix that is officially endorsed by Avast.

I'm a long time Avast fan by the way.
« Last Edit: April 24, 2012, 10:41:35 AM by DrAndre »

Offline Asyn

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Re: Ubuntu Shared Memory Issue - Needs An Officially Fix
« Reply #1 on: April 24, 2012, 10:24:37 AM »
Please make an official fix or at least post instructions for a fix that is officially endorsed by Avast.

http://forum.avast.com/index.php?topic=57775.0
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DrAndre

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Re: Ubuntu Shared Memory Issue - Needs An Officially Fix
« Reply #2 on: April 24, 2012, 10:30:48 AM »
Did you read my post? Avast should not expect users to make root changes to the kernel with information given in forum posts like the one you linked to. You could potentially make any Linux OS unusable by changing the kernel settings incorrectly. There needs to be an official fix, or at least officially backed instructions.
« Last Edit: April 24, 2012, 10:32:43 AM by DrAndre »

Offline Asyn

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Re: Ubuntu Shared Memory Issue - Needs An Officially Fix
« Reply #3 on: April 24, 2012, 10:33:32 AM »
There needs to be an official fix, or at least officially backed instructions.

zilog is part of avast!...!!!
So this fix is as official as it can get. ;)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

DrAndre

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Re: Ubuntu Shared Memory Issue - Needs An Officially Fix
« Reply #4 on: April 24, 2012, 10:38:28 AM »
Seems so unprofessional. The majority of people downloading Avast for linux will be using it on Ubuntu (or a Buntu variant) so Avast knows it's not going to work for them and there solution is to put a forum post? A forum post that doesn't even look official.

Offline Asyn

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Re: Ubuntu Shared Memory Issue - Needs An Officially Fix
« Reply #5 on: April 24, 2012, 10:43:03 AM »
Seems so unprofessional. The majority of people downloading Avast for linux will be using it on Ubuntu (or a Buntu variant) so Avast knows it's not going to work for them and there solution is to put a forum post? A forum post that doesn't even look official.

Sorry, but he has to answer that himself, when he arrives.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
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Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

DrAndre

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Re: Ubuntu Shared Memory Issue - Needs An Official Fix
« Reply #6 on: April 25, 2012, 08:41:16 AM »
Can I please get a response from an Avast staff member? Would really appreciate it. Cheers.  :)