malicious url blocked pop-up. plz help

[jeffce]

Hi,

If you are having problems running in Normal Mode try to do so in Safe Mode. 

[green727]

I'm having the same problem:

Malwarebytes Anti-Malware (Trial) 1.61.0.1400
www.malwarebytes.org

Database version: v2012.05.11.05

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 8.0.7601.17514
Nick :: NICK-LAPTOP [administrator]

Protection: Enabled

5/11/2012 11:28:16 AM
mbam-log-2012-05-11 (11-28-16).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 210733
Time elapsed: 4 minute(s), 17 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 1
HKCR\regfile\shell\open\command| (Broken.OpenCommand) -> Bad: ("regedit.exe" "%1") Good: (regedit.exe "%1") -> Quarantined and repaired successfully.

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Users\Nick\AppData\Local\Temp\FH\extension.exe (PUP.Soge) -> Quarantined and deleted successfully.

(end)

Avast gives me this when I open Chrome:

URL:   http://www.website-unavailable.com/?url
Process:   file://C:\Users\Nick\AppData\Local\Google\Chrome\Application\chrome.exe
Infection:   al

[jeffce]

@ Green727

Please start your own topic and we will get to your topic as quickly as we can.  While you are waiting, follow the instructions here >> http://forum.avast.com/index.php?topic=53253.0 and attach the logs to your topic. 

[sannjay kumar]

this is the log.

[jeffce]

Ok great!  When you get the new scan with OTL complete please attach that as well. 

[sannjay kumar]

2nd

[jeffce]

No....I need you to just run a new scan with OTL.  You just need to open OTL and press the Run Scan button.    Attach the log that is made.

[sannjay kumar]

try to "run scan' in both normal n safe mode but nothing happening.
even try to run quick scan but nothing happening.
 

[jeffce]

Hi,

Ok...

Please read through these instructions to familarize yourself with what to expect when this tool runs

Download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools.  Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : How to Disable your Security Programs
  
  
• Double click on ComboFix.exe & follow the prompts.
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal.  It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you.  Please include the C:\ComboFix.txt in your next reply.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. CF disconnects your machine from the internet.  The connection is automatically restored before CF completes its run.  If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
----------

[sannjay kumar]

hi, jeffce. how r u ?
I Disable  AntiVirus and AntiSpyware applications n run the ComboFix.exe, it try the download Microsoft Windows Recovery Console BUT FAILED but continue the
malware removal procedures.
here is the log

[jeffce]

Hi,

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

• Right-click and Run as Administrator SystemLook.exe to run it.
  
• Copy the content of the following codebox into the main textfield:
  

Code: [Select]

:filefind
*sfcfiles.dll


• Click the Look button to start the scan.
  
• When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt
----------

• Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:
  
  Code: [Select]
  KillAll::

RenV::
c:\program files\Common Files\Real\Update_OB\realsched .exe
c:\program files\Google\Google Talk\googletalk .exe
c:\program files\Microsoft Office\Office12\groovemonitor .exe

  • Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.
    
    
    
    
  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
    
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.
    
  CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.
  ----------

[sannjay kumar]

 i will format c:.
thanks jeffce

[jeffce]

Ok....thanks for letting me know. 

[Lisandro]

i will format c:.