Author Topic: web shield false positive: "website-unavailable.com" - part of OpenDNS  (Read 13818 times)

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Offline A. User

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Re: web shield false positive: "website-unavailable.com" - part of OpenDNS
« Reply #15 on: August 13, 2013, 05:16:58 PM »
Hallo Liubomirwm,

Norton says that the site is safe:

http://safeweb.norton.com/report/show?url=website-unavailable.com&ulang=eng

Hi Steven, i know that. I haven't said that norton blocks it, just avast. I think it's a false positive and reported to avast from here: http://www.avast.com/contact-form.php the site is safe by Bitdefender: https://trafficlight.bitdefender.com/info?url=http://website-unavailable.com/

Offline Secondmineboy

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Re: web shield false positive: "website-unavailable.com" - part of OpenDNS
« Reply #16 on: August 13, 2013, 05:28:00 PM »
OK. I understood that wrong. my own fall.......

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Offline A. User

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Re: web shield false positive: "website-unavailable.com" - part of OpenDNS
« Reply #17 on: August 13, 2013, 05:29:28 PM »
Ok, no problem. ;)

Offline A. User

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Re: web shield false positive: "website-unavailable.com" - part of OpenDNS
« Reply #18 on: August 13, 2013, 06:48:14 PM »
Hi there, the site is a false positive and will be fixed in the next update.

Offline abruptum

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Re: web shield false positive: "website-unavailable.com" - part of OpenDNS
« Reply #19 on: August 13, 2013, 09:16:25 PM »
This FP is not solved yet.I changed from NortonDNS 2 hours ago to OpenDNS because NortonDNS is slow
at the moment.Phishing test site is blocked by Web Shield.VPS 130813-1.
http://www.opendns.com/welcome/
https://www.virustotal.com/en/url/851a121e978a166fb90538367a32b32b16e856149d94db896e3e7510bc89c14b/analysis/1376420802/

Offline A. User

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Re: web shield false positive: "website-unavailable.com" - part of OpenDNS
« Reply #20 on: August 13, 2013, 09:42:50 PM »
This FP is not solved yet.I changed from NortonDNS 2 hours ago to OpenDNS because NortonDNS is slow
at the moment.Phishing test site is blocked by Web Shield.VPS 130813-1.
http://www.opendns.com/welcome/
https://www.virustotal.com/en/url/851a121e978a166fb90538367a32b32b16e856149d94db896e3e7510bc89c14b/analysis/1376420802/

Hi, earlier today i have sent the issue to the avast virus labs and they have replied that in the next update(130813-1 which already is a current version) the detection will be removed. After the update i also saw that the site is still detected and have notified them again. :)

Offline RejZoR

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Re: web shield false positive: "website-unavailable.com" - part of OpenDNS
« Reply #21 on: August 14, 2013, 07:52:37 AM »
You need to clear the browser cache, otherwise it will keep on detecting it until it auto expires in cache...
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Offline studio_two

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Re: web shield false positive: "website-unavailable.com" - part of OpenDNS
« Reply #22 on: August 14, 2013, 09:27:39 AM »
Hi there, the site is a false positive and will be fixed in the next update.

That's good to know. It is causing Havoc on my Network.

Stephen

Offline A. User

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Re: web shield false positive: "website-unavailable.com" - part of OpenDNS
« Reply #23 on: August 14, 2013, 10:04:57 AM »
You need to clear the browser cache, otherwise it will keep on detecting it until it auto expires in cache...

I cleared the cache from the history page and from the cmd.exe

Offline studio_two

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Re: web shield false positive: "website-unavailable.com" - part of OpenDNS
« Reply #24 on: August 14, 2013, 12:04:23 PM »
You need to clear the browser cache, otherwise it will keep on detecting it until it auto expires in cache...

Thanks for your input, but unfortunately, clearing the Cache won't help in this instance. It's the Web Shield that is causing this issue. Every time a user gets redirected to "block*DOT*opendns*DOT*com", they will recieve a trojan alert.

We need an update from Avast ASAP to resolve this.

Kind Regards,
Stephen
« Last Edit: August 14, 2013, 12:07:23 PM by studio_two »

Offline A. User

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Re: web shield false positive: "website-unavailable.com" - part of OpenDNS
« Reply #25 on: August 14, 2013, 12:18:30 PM »
Hi studio_two,
I have just received an email from the virus lab and they told me that "it should definitely be ok now." ::)

Offline DavidR

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Re: web shield false positive: "website-unavailable.com" - part of OpenDNS
« Reply #26 on: August 14, 2013, 01:34:27 PM »
Hi studio_two,
I have just received an email from the virus lab and they told me that "it should definitely be ok now." ::)

It wasn't with 130813-1 but appears to have been resolved on 130814-0.
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Offline studio_two

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Re: web shield false positive: "website-unavailable.com" - part of OpenDNS
« Reply #27 on: August 14, 2013, 02:34:54 PM »
Hi studio_two,
I have just received an email from the virus lab and they told me that "it should definitely be ok now." ::)

It wasn't with 130813-1 but appears to have been resolved on 130814-0.

Many Thanks,

We now have 130814-0 on our mirror server, so hopefully, the clients will all update shortly.

Stephen

Offline DavidR

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Re: web shield false positive: "website-unavailable.com" - part of OpenDNS
« Reply #28 on: August 14, 2013, 04:20:05 PM »
You're welcome.
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Offline studio_two

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Re: web shield false positive: "website-unavailable.com" - part of OpenDNS
« Reply #29 on: August 16, 2013, 09:34:14 AM »
You're welcome.

All now seems well. Thanks again.