Hi
(At the end you will find the find the technical information and a copy of the ini file)
I am using your marvelous program aVast 4.
Since a few days I do have problems:
I am unable to have the mail scanned. This after a system crash. (Blue screen in XP)
Nor does the mail wizard helps to solve the problem.
I am using XP Prof w Office XP and Outlook 6.
Although it is telling me:
Internet Mail:
- Scan outbound mail [SMTP]
- Scan inbound mail [POP3]
- Scan inbound mail [IMAP]
- Heuristic sensitivity: medium
Outlook:
- Scan inbound and outbound mail
- Scan unread messages on open
- Heuristic sensitivity: medium
File system:
- Scan selected files on open
No error messages. only informational messages
Only the provider Outlook/Exchange is not running according to aVast
3 providers/2running
I can send and receive infected mails (tested with eicar and unfortunaly I did find out after having received a old file which can be cleaned with you cleaner e.g. eicar)
If I manually enter the setting of mail protection then the mail is scanned but aVast deletes lines of the message.
Usually the last 12 lines.
Installing- uninstall, reapir does not work nor removing with the avast remover tool.
Technical background:
What operating system are you using? (e.g. Windows 2000 Server...)
>>>>>Windows XP Porefssional Patched up tot to day& Office XP patched up to today
What version of avast! are you using? (e.g. 4.0.160 - you can find this information in "About avast!..." dialog)
>>>>>4.0.235
What version of VPS file are you using? (e.g. 0303-10, 04/15/2003 - you can find this information in "About avast!..." dialog)
>>>>>0308-2 26.08.2003
What is your basic hardware configuration? (e.g. Intel Pentium III 800 MHz, 128 MB RAM)
>>>>> Maxdata Pro 650 T Laptop (P3 600 MHZ, 512 MB 6 GB free 2.1 GB)
www.maxdata.comHow do you connect to Internet? (e.g. dial-up, using proxy server, using firewall...)
>>>>> direct thru ADSL (etech with firewall) to the ISP with own IP
What is your e-mail client? (e.g. Outlook, Outlook Express, IncrediMail...)
Microsoft Office XP and outlook 6 both updated with the latest patches
Do you use some other security software? Which one? (e.g. Norton Antivirus...)
>>>>> aVast4 home
What are the steps to reproduce the bug again?
>>>>> do not know how it occurred so I can not reproduce
Do appear some error messages? Which ones?
No error messages. only informational messages
Only the provider Outlook/Exchange is not running according to aVast
3 providers/ 2running
the complete copy of the ini file
[Languages]
0405=Czech
0407=German
0409=English
040A=Spanish
0410=Italian
Engine=1033
[Common]
ApprovedPerson=Ben Wilmink
ApprovedFirm=
ProductVersion=4.0
VersionLabel=Jun2003-2
ThreadTerminationTimeout=30000
Enterprise=0
Database=ODBC
Exclude=
VPSUpdate=Automatic
ProgramUpdate=Automatic
LoggingLevel=1
NetAlert=
ProxySettings=Autodetect
ProxyAddress=
ProxyPort=0
[Communication]
InformationTimeout=300
InformationPortAddress=6000
ClientsListenPortAddress=6011
SynchroTimeout=30
[Server]
SelectTimeout=2
MinimalCacheTime=300
ManageEngines30=1
StoreEvents=31
[Version30]
ListenPortAddress=5313
RetrySend=1
Engines=*
ExceptEngines=
ResultsTimeout=10
RetryInterval=1
[UserInterface]
Bitmaps=images
GradientFont=Times New Roman
ErrorDlgTimeout=10000
RespondTimeout=30
EnableSkins=0
ShowSplash=1
HomePage0405=http://www.asw.cz/czech/
HomePage0409=http://www.avast.com/
UserForum0405=http://www2.asw.cz/forum/
UserForum0409=http://www.avast.com/forum/
Support0405=support@asw.cz
Support0409=support@avast.com
BuyForm0405=http://www.asw.cz/czech/i_idt_173.html
BuyForm0409=http://www.avast.com/i_idt_173.html
RegistrationForm0405=http://www.asw.cz/czech/index.php?scr=register&kat=207
RegistrationForm0409=http://www.avast.com/index.php?scr=register&kat=207
ResidentBalloonShown=1
VRDBBalloonShown=1
ShowSpecialTasks=0
[MailScanner]
DefaultPopServer=pop3.zonnet.nl
DefaultSmtpServer=smtp.zonnet.nl
ShowTrayIcon=1
AutoSetProtection=1
PassThrough=1
[VRDB]
LastFile=
MergeIcons=1
FullComplete=1061641595
[Splash]
KeyUsage=1
[AAVM]
CheckFloppies=0
CheckCDRom=0
CheckRemovables=0
[Simple]
SkinUseLayeredWindows=0
ShowHelpCheckList=1
