hi davidr. ok, i understand the uninstall & re-install of the avast, since i had at least one root-lit when i installed the avast internet security.
of you could walk me thru these things:
when i uninstall, i don't use revo, right ? also, is it a full un-install or do i keep the settings?
how do i reinstall ? go back to my email for when i paid ?
do i use the trial option or i have a license key option ? when i got it before, it installed as a trial even though i paid for 1 year, then i downloaded the key to my download folder & double clicked, i never saw numbers or letters, so i'm not sure it was done right.
how do i save the key ? desktop or folder ? and, how do i get the key onto my avast ?
how & where do i set a password for my avast internet security when i reinstall ?
will the avast internet security mess with the items i put on according to this forum post ?--OTL, malwarebytes, etc. they are on the desktop & so are the saved .txt,.dat & .ini files which were sent here to my forum.
i'm sorry i'm asking alot of questions, but after having to do so many factory restores due to hackers & such, i want to get things right the first time. i hate asking for help, but i had no choice this time. all of you are so great for assisting me, & i thank you all. i'll do the uninstall after i hear what i am to do next, & then i'll re-install my avast. i love the avast & you now have a loyal customer. awaiting your reply