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False positive with a file protectec by Pcguard of Sofpro (www.sofpro.com)
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Topic: False positive with a file protectec by Pcguard of Sofpro (www.sofpro.com) (Read 1959 times)
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disedig
Guest
False positive with a file protectec by Pcguard of Sofpro (www.sofpro.com)
«
on:
May 27, 2012, 08:07:53 PM »
Hello,
We use PCguard to protect our applications, lately Avast is blocking our .exe protected files. This is very annoying and is costing us many problems with our customers,
Please can you help us?
Regards,
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JuninhoSlo
Avast Evangelist
Advanced Poster
Posts: 849
Re: False positive with a file protectec by Pcguard of Sofpro (www.sofpro.com)
«
Reply #1 on:
May 27, 2012, 08:36:25 PM »
Send FP to Avast via:
-Email (virus@avast.com)
-http://www.avast.com/contacts and select "Sales support"
-Create "ticket" for Avast support team
PS:Of course you can upload file to Virustotal and show VT results.
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disedig
Guest
Re: False positive with a file protectec by Pcguard of Sofpro (www.sofpro.com)
«
Reply #2 on:
May 27, 2012, 08:52:19 PM »
Thank you for your help!
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False positive with a file protectec by Pcguard of Sofpro (www.sofpro.com)