Author Topic: Avast will not update  (Read 2792 times)

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kimbatigger

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Avast will not update
« on: June 04, 2012, 02:01:12 AM »
The past few times Avast has tried to update its definitions, I get an error that it was  unable to do so. I tried installing the newest version and I got an error message that it could not do it at this time. Please advise.

Offline Lisandro

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Re: Avast will not update
« Reply #1 on: June 04, 2012, 02:40:07 AM »
Which is your firewall?
Isn't it a temporary glitch?

Please, upload (attach) the avast log:
<avast folder>\Setup\setup.log
If the file is too big for the forum, post the last 400-500 lines of it.
The best things in life are free.

BMansourifar

  • Guest
Re: Avast will not update
« Reply #2 on: June 04, 2012, 08:03:53 AM »
I have same problem  :(
Please find the attached file for Log...

Offline Asyn

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Re: Avast will not update
« Reply #3 on: June 04, 2012, 08:20:55 AM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

SafeSurf

  • Guest
Re: Avast will not update
« Reply #4 on: June 04, 2012, 08:27:42 AM »
@ kimbatigger,

Have you tried a manual update?  If you look at your firewall, is anything in it blocking Avast?  What is your firewall?  Did you have another antivirus on your machine prior to Avast?  If so, how did you remove it?

Please follow the suggestion that Tech gave you as well as answering the above questions.  Thank you.

BMansourifar

  • Guest
Re: Avast will not update
« Reply #5 on: June 04, 2012, 08:31:28 AM »
Dear Asyn;
Thank you for your information. I liked Avast AV and I suggested it to my friends, but now I have to go to use another AV product, such as Russian Kasper sky!

Offline Asyn

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Re: Avast will not update
« Reply #6 on: June 04, 2012, 08:36:04 AM »
1. Dear Asyn; Thank you for your information.
2. I liked Avast AV and I suggested it to my friends, but now I have to go to use another AV product, such as Russian Kasper sky!

1. You're welcome.
2. Yes, I understand that. Good luck.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0