Author Topic: win32:mbroot-j problem  (Read 12088 times)

0 Members and 1 Guest are viewing this topic.

nghi219

  • Guest
Re: win32:mbroot-j problem
« Reply #30 on: June 02, 2012, 11:56:36 PM »
Thanx Jeff .. :) .. here are the otl runfix & runscan logs .

The system runs fine ..  :D
« Last Edit: June 04, 2012, 06:12:50 AM by nghi219 »

jeffce

  • Guest
Re: win32:mbroot-j problem
« Reply #31 on: June 03, 2012, 12:38:12 AM »
Great!!  Let's get some updates...

You have an outdated version of Internet Explorer on your system.  You can download the most recent copy from here.
Even if you do not use Internet Explorer it is important to keep it up to date because that is the browser that Windows uses to perform updates by default.
----------

Please download JavaRa to your desktop and unzip it to its own
folder
  • Run JavaRa.exe (double-click for XP/right-click and Run as Administrator for Vista), pick the language of your choice and click Select. Then

    click Remove Older Versions.
  • Accept any prompts.
  • Open JavaRa.exe (double-click for XP/right-click and Run as Administrator for Vista) again and select Search For Updates.
  • Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest
        Java Runtime Environment (JRE) version for your computer.
----------

You have an older version of Adobe Reader.  You can download the current version HERE

You may want to consider Foxit Reader instead. It may be a bit lighter on resources.

Visit their support forum
Foxit Forum

In either case you should uninstall Adobe Reader 9.4.6 first. Be sure to move any PDF documents to another folder first though.
----------

Please do the following:

Hold down the Windows key and press R to open a run box
type the following text into the run box

appwiz.cpl

This will open your Programs And Features. A list of installed programs will populate

Remove the following programs if they are still there:

Ask Toolbar
IObit Toolbar v5.7
Searchqu 406 MediaBar

----------

In your next reply let me know if you had any problems with the instructions and if you are having any more malware related problems.  :)

nghi219

  • Guest
Re: win32:mbroot-j problem
« Reply #32 on: June 03, 2012, 05:21:42 AM »
Thanks Jeff .. :) ..

IE (8.0.6001.18702), Java (jre 7.0.40.22), AdobeReader (10.1.3) are up to date and

Ask Toolbar
IObit Toolbar v5.7
Searchqu 406 MediaBar

were removed .. (by me while waiting for help ?.. or by the all the scanfixes we did ?)

In your next reply let me know if you had any problems with the instructions and if you are having any more malware related problems.  :)

instructions are clear and followed, no malware symptoms apparent .. :D

jeffce

  • Guest
Re: win32:mbroot-j problem
« Reply #33 on: June 03, 2012, 02:12:57 PM »
Providing there are no other malware related problems...

IT APPEARS THAT YOUR LOGS ARE NOW CLEAN :D  SO LETS DO A COUPLE OF THINGS TO WRAP THIS UP!! :D

This infection appears to have been cleaned, but I can not give you any absolute guarantees.  As a precaution, I would go ahead and change all of your passwords as this is especially important after an infection.
---------

The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run  and copy/paste the following text into the Run box as shown and click OK.
  Combofix /Uninstall
  (Note: There is a space between the ..X and the /U that needs to be there.)


----------

Clean up with OTL:
  • Right-click and Run as Administrator OTL.exe to start the program.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CLEANUP button
  • Say Yes to the prompt and then allow the program to reboot your computer.
----------

Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren't cluttering up your desktop.

Here are some tips to reduce the potential for spyware infection in the future:

1. Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.
2. Enable Protected Mode in Internet Explorer.  This helps Windows Vista users stay more protected from attack by running Internet Explorer with restricted privileges as well as reducing the ability to write, alter or destroy data on your system or install malicious code.  To make sure this is running follow these steps:
  • Open Internet Explorer
  • Click on Tools > Internet Options
  • Press Security tab
  • Select Internet zone then place check next to Enable Protected Mode if not already done
  • Do the same for Local Intranet, Trusted Sites and Restricted Sites and then press Apply
  • Restart Internet Explorer and in the bottom right corner of your screen you will see Protected Mode: On showing you it is enabled.
3. Use and update an anti-virus software - I can not overemphasize the need for you to use and update your anti-virus application on a regular basis.  With the ever increasing number of new variants of malware arriving on the scene daily, you become very susceptible to an attack without updated protection.

4. Firewall
Using a third-party firewall will allow you to give/deny access for applications that want to go online. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a firewall in its default configuration can lower your risk greatly.  A tutorial on firewalls can be found here[/color].  **There are firewalls listed in this tutorial that could be downloaded and used but I would personally only recommend using one of the following two below:
Online Armor Free
Agnitum Outpost Firewall Free

5. Make sure you keep your Windows OS currentWindows XP users can visit Windows update   regularly to download and install any critical updates and service packs. Windows Vista/7 users can open the Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane) to update these systems.  Without these you are leaving the back door open.

6. WOT (Web of Trust) As "Googling" is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites.  WOT has an add-on available for Firefox, Internet Explorer as well as Google Chrome.

7.Finally, I strongly recommend that you read TonyKlein's good advice So how did I get infected in the first place?
 
Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.

nghi219

  • Guest
Re: win32:mbroot-j problem
« Reply #34 on: June 04, 2012, 03:16:15 AM »
Thanks Jeff .. :)

Your clean-up and security advices are followed.

The system runs smoothly and I am happy .. let's declare "Case Closed"

Again, thank you Jeff for your time and effort .. @};- :D

jeffce

  • Guest
Re: win32:mbroot-j problem
« Reply #35 on: June 04, 2012, 03:56:20 AM »
You are more than welcome!  :)

jeffce

  • Guest
Re: win32:mbroot-j problem
« Reply #36 on: June 06, 2012, 01:49:42 PM »
Since this issue appears to be resolved ... I will discontinue monitoring. Glad we could be of assistance.
----------